Victoria Berry
Wind Gap,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Contents Restoration Technician
Servpro of Western Lehigh County
02.2024 - 05.2024
- Handled customer belongings with care, ensuring quality control
- Performed specialty cleaning methods and operated an industrial Ultrasonic cleaning machine
- Maintained detailed inventory and insurance documentation
- Achieved a 99% accuracy rate in inventory management.
Wave Planner
Radial via LGS Staffing
10.2023 - 11.2023
- Managed the inflow and release of client orders using software and mathematical computations
- Improved order processing efficiency by 15%.
Intellectual Property Manager
Questel
12.2021 - 03.2023
- Collaborated on multilingual projects for global patent filings
- Managed and executed projects, ensuring quality control
- Reduced project turnaround time by 20%.
Client Solutions Specialist
Questel
01.2020 - 11.2021
- Generated pricing estimates and tracked pricing trends
- Developed a system for tracking and analyzing pricing trends across different verticals
- Increased win/lose ratio by 10% through improved sales strategies.
Certified Debt Specialist
National Debt Relief, LLC
05.2014 - 05.2019
- Advised clients on consumer debt relief, achieving an 18% average monthly lead conversion rate
- Served as team co-captain for rookie consultants.
Education
Bachelor of Business Administration (B.B.A.) in Fixed Asset Management -
Independence University
01.2016
Skills
- E-commerce
- Microsoft Office
- CRM/Warehouse Management Systems
- Customer Support/Client Relations
- Interpersonal Skills
- Team/Performance Management
- Production Project Planning
Certification
Driver's License
Assessments
Proficiency Skills:
- Work Motivation
- Scheduling
- Management & Leadership
- Warehouse Shift Leader
- Spreadsheets with Microsoft Excel
- Sales Skills
- Customer Focus & Orientation
Timeline
Contents Restoration Technician
Servpro of Western Lehigh County
02.2024 - 05.2024
Wave Planner
Radial via LGS Staffing
10.2023 - 11.2023
Intellectual Property Manager
Questel
12.2021 - 03.2023
Client Solutions Specialist
Questel
01.2020 - 11.2021
Certified Debt Specialist
National Debt Relief, LLC
05.2014 - 05.2019
Bachelor of Business Administration (B.B.A.) in Fixed Asset Management -
Independence University
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