Victoria Bonilla
Indianapolis,IN
Summary
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Stocker Associate
Menards
01.2022 - Current
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Aided in training new associates, contributing to a knowledgeable and cohesive workforce.
- Blocked and faced products on displays and shelves in accordance with company policy.
Restaurant Waitress
IHOP
07.2021 - 12.2023
- Cultivated warm relationships with regular customers.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
- Operated POS systems to cash out customer checks and complete order transactions.
Education
Bachelor of Science - Construction Management
Indiana University, Purdue University Indianapolis
Indianapolis, IN05.2027
High School Diploma -
Warren Central High School
Indianapolis, IN06.2023
Skills
- Task Prioritization
- Willing to Learn
- Customer Assistance
- Clear Communication
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Stocker Associate
Menards
01.2022 - Current
Restaurant Waitress
IHOP
07.2021 - 12.2023
Bachelor of Science - Construction Management
Indiana University, Purdue University Indianapolis
High School Diploma -
Warren Central High School
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