Summary
Overview
Work History
Skills
Certification
Timeline
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Victoria Bowers

Chicago,IL

Summary

Hello!

My name is Victoria. I appreciate your consideration and hope I read to be a promising candidate!

I pride myself on being an insightful team member with experience improving operations through effective customer interactions and strong policy enforcement. Furthermore, I try to be a leader with an analytical, positive, and fair approach to day-to-day problem-solving.

Overview

1
1
Certification

Work History

Child Care Program Lead

After School Program
  • Supervised children at play, ensuring appropriate behavior and social interaction.
  • Maintained records of attendance, incidents, and injuries daily.
  • Encouraged creativity through art projects or music activities.
  • Communicated with parents regarding their child's progress in the program.
  • Maintained a clean and organized classroom environment free from hazards.

Operations Lead

Ulta Beauty
  • Expertly organize shelves, displays, and storage areas to optimize customer accessibility and enhance the aesthetic appeal of the store environment.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.

Convention Center Shipping and Branding

FedEx Office
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Picked orders, scanned products and packed boxes.
  • Coordinated storage locations and product movements.
  • Scheduled pickups and deliveries to maintain smooth operations.

Easy Tech Associate

Staples
  • Utilized knowledge of applications, programming and systems functionality to assist customers with technical needs.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices and software for diverse customer needs.

Skills

  • Customer Service
  • Store Operations/ Organization
  • MS Office
  • Interpersonal Communication
  • Supervision
  • Managing Operations and Efficiency

Certification

Currently working towards multiple computer programming certifications in:

  • CSS
  • JavaScript
  • Python

Timeline

Child Care Program Lead

After School Program

Operations Lead

Ulta Beauty

Convention Center Shipping and Branding

FedEx Office

Easy Tech Associate

Staples

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Victoria Bowers