Victoria Branham
Bremen,GA
Overview
11
11
years of professional experience
Work History
Sales/Marketing Coordinator
American Custom Design Vehicles - (404) 732-7049
10.2019 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
- Quoted prices, credit terms and other bid specifications.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Set up new customer accounts and updated existing profiles with latest information.
- Manage daily data entry and kept clerical information accurate and up-to-date.
- Create and managed social media campaigns to increase brand engagement.
- Manage and redesigned company website.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Continually maintains and improves company's reputation and positive image in markets served.
Professional Barber
Self Employed Services
03.2013 - Current
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Managed complex appointment schedule for high-volume client base.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Managed business customer service, responding to requests and concerns promptly.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Resolved guest complaints about service or style.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Updated client profiles to reflect current products and service preferences.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Counted and documented opening and closing cash amounts daily.
Education
No Degree - Marketing Management And Research
West Georgia Technical College
La Grange, GAAssociate of Applied Science - Cosmetology
West Georgia Technical College
La Grange, GA2019
Timeline
Sales/Marketing Coordinator
American Custom Design Vehicles - (404) 732-7049
10.2019 - Current
Professional Barber
Self Employed Services
03.2013 - Current
No Degree - Marketing Management And Research
West Georgia Technical College
Associate of Applied Science - Cosmetology
West Georgia Technical College