VICTORIA BRAVO
Haltom City,TX
Summary
Organized administrative professional experienced in providing
exceptional customer service. Skilled multitasker with the ability
to maintain composure in fast-paced, high-pressure
environments. Expertise in scheduling, data entry, record
keeping and customer relations. Proven ability to maintain
professionalism and a positive attitude when interacting with
clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Birdville Independent School District
01.2025 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Chiropractic Assistant
New Leaf Chiropractic
07.2024 - 10.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Pharmacy Technician Trainee
CVS Pharmacy
08.2023 - 03.2024
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
Retail Sales Associate
CVS Pharmacy
01.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Cosmetologist
Haltom High School
Haltom City, TX05.2024
Skills
- Relationship building and management
- Adaptive decision making
- Appointment scheduling expertise
- Patient care coordination
- Effective written and verbal communication
- Insurance verification
- Telephone etiquette
- Front desk administration
- Time management
- Multitasking
- Problem-solving abilities
- Cleaning and sanitizing
- Excellent communication
- Team building
Certification
Pharmacy Technician Trainee
Cosmetology license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Substitute Teacher
Birdville Independent School District
01.2025 - Current
Chiropractic Assistant
New Leaf Chiropractic
07.2024 - 10.2024
Pharmacy Technician Trainee
CVS Pharmacy
08.2023 - 03.2024
Retail Sales Associate
CVS Pharmacy
01.2023 - 08.2023
Cosmetologist
Haltom High School