Summary
Work History
Education
Skills
Timeline
Generic

Victoria Brocious

Southampton,NJ

Summary

Results-driven professional with a strong background in restaurant service and customer service. Skilled in time management and problem-solving, ensuring guest satisfaction and seamless operations. Eager to contribute to a dynamic team striving to be the best.

Diligent driver with strong background in safe and efficient driving. Consistently maintains clean driving record and ensures timely delivery of passengers and goods. Demonstrated excellence in navigation and customer service.

Work History

Server/Banquet Captain

Iron Hill Brewery
Maple Shade Township, NJ
2019 - 2025
  • Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
  • Managed multiple tables efficiently, balancing customer needs and restaurant workflow.
  • Assisted in training new staff on menu items and service protocols.
  • Collaborated with kitchen staff to ensure accuracy of orders and dietary requirements.
  • Processed payments accurately using point-of-sale systems for efficient transactions.

Camera Car Driver

Pheonix Rising Recovery
Howell Township, NJ
2018 - 2019
  • Operated repossession camera vehicle to efficiently locate vehicles for truck drivers to pick up.
  • Implemented safety protocols to minimize risks.
  • Enhanced routes to scan as many vehicles as possible, improving overall efficiency.
  • Collaborated with team members for efficient and safe asset recoveries, creating a seamless process.
  • Increased productivity by optimizing repossession routes and strategically planning daily schedules.

Cashier/Customer Service Representative

Wegmans
Cherry Hill, NJ
2015 - 2018
  • Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization at checkout stations, promoting a welcoming environment.
  • Processed returns and exchanges according to company policies, ensuring compliance and customer trust.
  • Collaborated with team members to achieve daily sales goals, fostering teamwork and cooperation.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Burlington County Institute of Technology
Medford, NJ
2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Quality control
  • Performance improvement
  • Punctuality
  • Communication
  • Driving in adverse conditions
  • Route planning
  • Time management
  • GPS and route planning
  • Valid Driver's license
  • Problem-solving
  • Microsoft

Timeline

Server/Banquet Captain

Iron Hill Brewery
2019 - 2025

Camera Car Driver

Pheonix Rising Recovery
2018 - 2019

Cashier/Customer Service Representative

Wegmans
2015 - 2018

High School Diploma -

Burlington County Institute of Technology

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