Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Victoria Brooks

Pearl,MS

Summary

I am a motivated individual with business acumen and willingness to take on challenging roles. I am tech-savvy and a quick learner with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Previous employers have described me as an energetic individual with analytical and critical thinking skills.

Overview

10
10
years of professional experience

Work History

FOH Team Member

Chick-fil-A
Flowood, MS
02.2023 - 11.2023
  • Assisted colleagues whenever needed during peak business hours.
  • Worked with managers to report and resolve customer issues or concerns.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.

Volunteer Coordinator

Mississippi State Fair
Jackson, MS
10.2021 - 10.2022
  • Developed and managed volunteer recognition, engagement and retention practices.
  • Coordinated parking while explaining prices and procedures to new visitors.
  • Identified volunteer service opportunities and associated requirements.
  • Facilitated communication between staff members and volunteers.

Assistant Volunteer Coordinator

Rocky Hill Baptist Church
Ridgeland, MS
07.2017 - 07.2017
  • Planned and implemented weekly children's ministry activities.
  • Organized and supervised youth activities, recreation and games.
  • Provided emotional support and encouragement to kids facing difficult times.

Assistant Volunteer

Terry Grove Missionary Baptist
Terry, MS
06.2013 - 07.2013
  • Built strong and trusting rapport with clients and loved ones.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Educated members of the public about homelessness through various outreach programs.
  • Assisted in providing food, shelter, and equipment to the houseless.

Education

Some College (No Degree) - Business Administration

Jackson State University
Jackson, MS
05-2027

High School Diploma -

Mclaurin Attendance Center
Florence, MS
05-2023

Skills

  • Money Handling
  • Training and Mentoring
  • Team Collaboration
  • Multilingual
  • Flexible Schedule
  • Positive Attitude
  • Event Planning
  • Professional Appearance
  • Administrative Support
  • Public Speaking
  • Attention to Detail
  • Relationship Building

Languages

Swahili
Limited
Spanish
Limited

Accomplishments

  • ACT Honors
  • Mississippi Scholars
  • National Honor's Society
  • National Beta Club

References

References available upon request.

Timeline

FOH Team Member

Chick-fil-A
02.2023 - 11.2023

Volunteer Coordinator

Mississippi State Fair
10.2021 - 10.2022

Assistant Volunteer Coordinator

Rocky Hill Baptist Church
07.2017 - 07.2017

Assistant Volunteer

Terry Grove Missionary Baptist
06.2013 - 07.2013

Some College (No Degree) - Business Administration

Jackson State University

High School Diploma -

Mclaurin Attendance Center

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Victoria Brooks