Victoria Butler
Elberta,AL
Summary
Results-driven manager with expertise in operations management, team leadership, and customer service. Proven track record of implementing process improvements and developing training programs to enhance compliance and efficiency.
Overview
26
26
years of professional experience
Work History
Manager
Platinum Title LLC
08.2014 - 08.2023
- Developed training programs for staff to improve compliance with industry regulations and best practices.
- Implemented process improvements resulting in streamlined title search procedures and reduced turnaround times.
- Collaborated with cross-functional teams to ensure alignment on project timelines and deliverables.
- Marketing, Hiring, Conducting Closings, Work up of all documents necessary for successful closing.
- Taking Real Estate Contracts and facilitating from beginning to end,
- Managed Title Company for Large ReMax Franchise with 5 offices,
Florida Manager
Novare Settlement Services F/K/A Commerce Title
06.2012 - 08.2014
- FNMA Foreclosures and Residential Closings.
- Clearing all liens, and Title Search issues for Clear Saleable Title. Payoff of Foreclosure Lenders negotiating Payoffs..
- Managed client relationships, ensuring timely resolution of inquiries and issues.
- Streamlined workflow procedures, resulting in reduced processing times and increased accuracy.
- This Location was bought and closed by Parent Companies.
- Implemented compliance protocols to ensure adherence to industry regulations and standards.
- Facilitated communication between stakeholders to align objectives and expectations.
Owner/CEO
Southwest Florida Title Services
06.1997 - 12.2011
- Established and maintained strong relationships with clients, ensuring high levels of satisfaction and retention.
- Oversaw daily operations, streamlining processes to enhance efficiency and productivity across the organization.
- Implemented innovative strategies to improve service delivery and client experience in title services.
- Managed a team of professionals, providing mentorship and guidance to foster growth and skill development.
- Developed Business to a successful Title Business closing over 100 files per month
Education
High School Diploma -
Sarasota Senior High School
Sarasota, FL06.1976
Some College (No Degree) - Business Administration
Manatee Community College
Bradenton, FLSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Time management
Timeline
Manager
Platinum Title LLC
08.2014 - 08.2023
Florida Manager
Novare Settlement Services F/K/A Commerce Title
06.2012 - 08.2014
Owner/CEO
Southwest Florida Title Services
06.1997 - 12.2011
High School Diploma -
Sarasota Senior High School
Some College (No Degree) - Business Administration
Manatee Community College