Hardworking and passionate job seeker with strong organizational, managerial, and customer service skills. Demonstrates analytical and problem solving skills. Driven to drive production and business growth.
Overview
8
8
years of professional experience
Work History
Collision Estimator
Autonation
Houston, TX
11.2024 - Current
Evaluate vehicle damage using computerized estimating systems, ensuring accurate assessments for repair costs.
Collaborate with technicians to determine repair feasibility and timelines, enhancing workflow efficiency.
Communicate effectively with clients regarding insurance claims, providing clear explanations of estimates and repairs.
Sales/Finance Manager and Inventory Manager
Hertz Corporation
Houston, TX
10.2021 - 08.2024
Actively managing sales team to help them reach daily and monthly sales goals
Use of Advent CRM to follow up with leads, complete work plans and upload necessary documents
Use of Dealertrack, VAuto, and Darwin to complete sales and close deals
Analyze credit reports and work with lenders to secure competitive financing terms for customers.
Present and sell aftermarket products, extended warranties, and insurances, aiming to meet dealership profit goals
Upload vehicles on company website using third party websites
Call center agent
Dynata
08.2020 - 01.2021
Conducted telephone interviews to collect data, opinions, or feedback for market research.
Meet daily or weekly quotas for completed surveys.
Recording, tracking, and reporting on survey progress and any issues encountered.
Car Sales Representative/Clerk
Hertz Corporation
10.2017 - 11.2019
Land new customers using a combination of consistent follow up and exceptional customer service
Perform sales tasks including, daily CRM work plans, showcasing vehicles, and assisting in deal closures
Performed clerical duties such as, weekly payroll preparation, supply ordering (oracle) and fuel card reconciliation for multiple store locations(excel).