Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Calzada

Houston,TX

Summary

Hardworking and passionate job seeker with strong organizational, managerial, and customer service skills. Demonstrates analytical and problem solving skills. Driven to drive production and business growth.

Overview

8
8
years of professional experience

Work History

Collision Estimator

Autonation
Houston, TX
11.2024 - Current
  • Evaluate vehicle damage using computerized estimating systems, ensuring accurate assessments for repair costs.
  • Collaborate with technicians to determine repair feasibility and timelines, enhancing workflow efficiency.
  • Communicate effectively with clients regarding insurance claims, providing clear explanations of estimates and repairs.

Sales/Finance Manager and Inventory Manager

Hertz Corporation
Houston, TX
10.2021 - 08.2024
  • Actively managing sales team to help them reach daily and monthly sales goals
  • Use of Advent CRM to follow up with leads, complete work plans and upload necessary documents
  • Use of Dealertrack, VAuto, and Darwin to complete sales and close deals
  • Analyze credit reports and work with lenders to secure competitive financing terms for customers.
  • Present and sell aftermarket products, extended warranties, and insurances, aiming to meet dealership profit goals
  • Upload vehicles on company website using third party websites

Call center agent

Dynata
08.2020 - 01.2021
  • Conducted telephone interviews to collect data, opinions, or feedback for market research.
  • Meet daily or weekly quotas for completed surveys.
  • Recording, tracking, and reporting on survey progress and any issues encountered.

Car Sales Representative/Clerk

Hertz Corporation
10.2017 - 11.2019
  • Land new customers using a combination of consistent follow up and exceptional customer service
  • Perform sales tasks including, daily CRM work plans, showcasing vehicles, and assisting in deal closures
  • Performed clerical duties such as, weekly payroll preparation, supply ordering (oracle) and fuel card reconciliation for multiple store locations(excel).

Education

High school diploma -

Dobie High School
Houston, TX
06-2016

Undergraduate - Health Information Technology

San Jacinto College
Houston, TX
06-2027

Skills

  • Excel
  • Data entry
  • Excellent verbal and written communication
  • CRM
  • Dealertrack
  • VAuto
  • Darwin
  • Concur expense system

Timeline

Collision Estimator

Autonation
11.2024 - Current

Sales/Finance Manager and Inventory Manager

Hertz Corporation
10.2021 - 08.2024

Call center agent

Dynata
08.2020 - 01.2021

Car Sales Representative/Clerk

Hertz Corporation
10.2017 - 11.2019

High school diploma -

Dobie High School

Undergraduate - Health Information Technology

San Jacinto College