VICTORIA CARDENAS
Friendsville
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Purchasing Agent
John ritzenthaler company
Montrose
09.2024 - 04.2025
- Utilize Excel to monitor inventory levels and coordinate product purchasing to ensure efficient supply flow.
- Corresponded daily with international purchasing partners to confirm product specifications, production accuracy, and adherence to shipping deadlines.
- Developed and maintained Excel-based purchase orders to coordinate product procurement with international vendors.
Front End Supervisor
Price Chopper
Montrose
06.2023 - 08.2024
- Trained and mentored team members to achieve front-end operational goals.
- Resolved customer inquiries and complaints in a timely and professional manner.
- Kept checkout areas clean and organized by delegating tasks to team members.
- Assisted in overseeing accurate and efficient operation of cash registers.
- Planned, organized, and controlled operations of front-end area.
Customer Service Representative
Price Chopper
Montrose
01.2018 - 08.2024
- Developed strong customer relationships to encourage repeat business.
- Deescalated problematic customer concerns, maintaining calm, friendly demeanor.
- Set up and activated customer accounts.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
Education
Bachelor of Arts (B.A.) -
Mansfield University of Pennsylvania
Mansfield, PAAssociate in Science (A.S.) - Business Administration
SUNY Broome Community College
BinghamtonSkills
- Customer Service
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Refund Processing
- Credit Card Payment Processing
- Time Management
- Cash Handling
- Utilizing Excel
Community Service
- My Neighbors Closet, Mansfield, PA
- Animal Care Sanctuary, Mansfield, PA
- Breast Cancer Education and Awareness, Mansfield, PA
Timeline
Purchasing Agent
John ritzenthaler company
09.2024 - 04.2025
Front End Supervisor
Price Chopper
06.2023 - 08.2024
Customer Service Representative
Price Chopper
01.2018 - 08.2024
Bachelor of Arts (B.A.) -
Mansfield University of Pennsylvania
Associate in Science (A.S.) - Business Administration
SUNY Broome Community College