Victoria Carrillo
San Antonio,TX
Summary
I am a Medical Assistant with a drive to help people and make a difference is someone’s life. I strive to be the best at what I do and challenge myself to take on new tasks each day. I have one and a half years of experience in the medical field with over six plus years in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellmed Medical Group
San Antonio, TX
09.2024 - Current
- Assisted physicians with patient examinations and procedures, ensuring a smooth workflow.
- Managed patient scheduling and follow-up appointments to optimize clinic efficiency.
- Adapted to multiple physician workflows and preferences to enhance operational efficiency and patient care.
- Educated patients on treatment plans and medications, enhancing understanding and adherence.
Curbside Customer Service Specialist
HEB
04.2022 - Current
- Managed high-volume online order fulfillment in a dynamic setting to ensure customer satisfaction.
- Oversaw employee performance and resolved complex issues effectively.
- Ensured adherence to food safety and sanitation standards to maintain quality and compliance.
Intern
San Antonio Kidney
Mission Crossing
06.2024 - 08.2024
- Performed vital sign measurements and assisted with laboratory duties
- Ensured compliance with HIPAA and OSHA regulations to uphold safety and privacy standards.
Education
Medical Assistant - undefined
Pima Medical Institute
08.2024
Nursing - undefined
University of Incarnate Word
05.2022
Skills
- Able to obtain successful blood samples through Capillary and venipuncture procedures
- Administer injections
- Assist with EKG and Respiratory tests
- Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature and document all information in patient's chart
- Able to prepare and maintain an effective clinic schedule, show professional telephone procedures, follow documentation guidelines, compose professional correspondence, employ active listening skills
- Can administer basic urinalysis, urine dipstick, blood typing, strep test and blood sugar
Certification
- NRCMA Certified
- BLS Certified
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Wellmed Medical Group
09.2024 - Current
Intern
San Antonio Kidney
06.2024 - 08.2024
Curbside Customer Service Specialist
HEB
04.2022 - Current
Medical Assistant - undefined
Pima Medical Institute
Nursing - undefined
University of Incarnate Word