Victoria Carrington
Wellington,UT
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Hairstylist
Great Clips
12.2021 - 11.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Customer Service Representative
Health Equity And Leadership Conference
09.2021 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Hairstylist
Great Clips
03.2020 - 09.2021
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
- Answered phone calls and emails to schedule client appointments.
Education
High School Diploma -
Donelson Christian Academy
Nashville, TN05.2012
Skills
- Appointment Coordination
- Customer Education
- Information Security
- Call Management
- Critical Thinking
- Order Fulfillment
- Call Center Operations
- Money Handling Abilities
- Microsoft Excel
- Customer Service
Timeline
Hairstylist
Great Clips
12.2021 - 11.2023
Customer Service Representative
Health Equity And Leadership Conference
09.2021 - 12.2021
Hairstylist
Great Clips
03.2020 - 09.2021
High School Diploma -
Donelson Christian Academy
Similar Profiles
Carolyn HareCarolyn Hare
Assistant Manager at Great ClipsAssistant Manager at Great Clips
Kirstin DawkinsKirstin Dawkins
Manager/Hair Stylist at Great ClipsManager/Hair Stylist at Great Clips
Ashley KeastAshley Keast
Hairstylist at Great ClipsHairstylist at Great Clips
Latoya BrisbonLatoya Brisbon
Hairstylist at Great ClipsHairstylist at Great Clips
Matthew PettusMatthew Pettus
Helper at Carbon Emery RVHelper at Carbon Emery RV