Victoria Case
Haddam
Summary
Professional Clinician with experience in delivering high-quality patient care and therapeutic services. Strong focus on team collaboration, adaptability to changing needs, and achieving impactful results. Skilled in patient assessment, treatment planning, and evidence-based interventions. Reliable and goal-oriented, with passion for supporting patients' mental health and well-being.
Overview
19
19
years of professional experience
Work History
MDFT Clinician
Child and Family Agency
10.2023 - 06.2025
- Implemented evidence-based therapeutic interventions, enhancing client engagement and progress. Reduced hospital readmissions with comprehensive discharge planning and follow-up care coordination.
- Educated families on mental health resources, fostering supportive environments for clients' wellbeing.
- Provided crisis intervention support, effectively de-escalating challenging situations with clients and families.
- Advocated for patients and families.
- Maintained up-to-date knowledge on industry best practices.
MFT Intern
Youth and Family Services
10.2022 - 10.2023
- Facilitated client therapy sessions, fostering a supportive environment for emotional growth.
- Collaborated with supervisors to develop treatment plans tailored to individual client needs.
- Conducted assessments and evaluations to track client progress and inform therapeutic strategies.
- Maintained comprehensive case notes, ensuring documentation met ethical and legal standards.
- Supported clients in developing healthy coping mechanisms, leading to improved emotional regulation and stress management skills.
- Developed strong rapport with clients by demonstrating empathy, active listening, and genuine concern for their wellbeing.
Private Caregiver
Self-employeed
04.2015 - 10.2023
- Administered medication and monitored vital signs to ensure client well-being.
- Developed and implemented personalized care plans based on individual needs.
- Assisted clients with daily living activities, fostering independence and dignity.
- Coordinated schedules for appointments, therapy sessions, and social activities.
- Trained new caregivers on best practices and safety protocols to enhance service quality.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
Group Home Manager
Sarah-Tuxis
04.2013 - 09.2015
- Oversaw daily operations to ensure compliance with state regulations and quality standards.
- Developed individualized care plans
- Implemented behavior management strategies to promote positive outcomes for residents.
- Facilitated regular meetings with staff and families
- Monitored financial budgets and resource allocation to maintain operational efficiency within the group home.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Shift Leader/Cashier Assistant Manager
Dunkin Donuts
06.2006 - 06.2009
- Supervised daily operations, ensuring smooth workflow and adherence to company standards.
- Trained and mentored new team members on customer service best practices and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Monitored inventory levels, coordinating restocking efforts to minimize shortages and waste.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Marriage And Family Therapy
National University
La Jolla, CA10-2023
Master of Arts - Master of Business Administration
University of Phoenix
Tempe, AZ08-2018
Skills
- Clinical documentation
- Clinical assessment
- Multidisciplinary approach
- Therapeutic techniques
- Treatment Planning
Timeline
MDFT Clinician
Child and Family Agency
10.2023 - 06.2025
MFT Intern
Youth and Family Services
10.2022 - 10.2023
Private Caregiver
Self-employeed
04.2015 - 10.2023
Group Home Manager
Sarah-Tuxis
04.2013 - 09.2015
Shift Leader/Cashier Assistant Manager
Dunkin Donuts
06.2006 - 06.2009
Marriage And Family Therapy
National University
Master of Arts - Master of Business Administration
University of Phoenix
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