Victoria Cavazos
San Antonio,TX
Summary
Motivated Computer Science student seeking internships to apply knowledge, enhance skills, and contribute to projects. Adaptable, collaborative, and effective in communicating technical concepts. Aiming to secure a full-time tech position post-graduation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
The Gavel
05.2022 - Current
- POS System Installation and Configuration: Installed and programmed the restaurant's POS system, customizing the user interface by programming buttons and functions to meet the specific needs of the business.
- Technical Troubleshooting and Research: Diagnosed and resolved technical issues with the POS system, ensuring minimal downtime and smooth operations. Proactively researched solutions online, utilizing resources such as forums and support websites to resolve issues effectively.
- Revenue Growth: Increased bar revenue by 40% through the implementation of strategic upselling and cross-selling techniques, such as suggestive selling, creating unique specialty cocktails, and offering food and beverage pairing suggestions. This led to improved customer satisfaction and repeat business.
- Inventory Management: Managed inventory and ordered liquor supplies, utilizing strategic cost-control measures to minimize waste and maximize profitability. These efforts resulted in efficient bar operations and increased profitability.
Pharmacy Technician
CVS Caremark Mail Services Pharmacy
06.2019 - 05.2022
- High-Volume Workflow Management: Managed a high-volume workload, consistently surpassing the hourly production rate of 50 prescriptions by producing 70 to 80 prescriptions per hour with accuracy and efficiency. Demonstrated strong organizational and time management skills.
- Analytical Skills and Attention to Detail: Accurately calculated dosages and identified potential drug interactions, ensuring safe and effective medication therapy for patients. Utilized analytical skills and attention to detail, critical for quality assurance in tech projects.
- Technical Training and Software Proficiency: Trained new employees on pharmacy processes, software systems, and safety protocols. Developed a competent team that consistently provided high levels of customer satisfaction, demonstrating ability to teach complex systems and ensure software proficiency.
- Problem-Solving and Research: Resolved issues related to medication orders and software systems, frequently researching solutions online and consulting technical resources to ensure optimal operations.
Lead Party Host
Pump It Up
06.2017 - 11.2019
- Effective Team Communication: Supervised and coached a team of party hosts, ensuring clear communication of tasks and expectations to foster a cohesive work environment.
- Customer Interaction: Demonstrated exceptional communication skills while delivering outstanding customer service, creating memorable experiences for children and parents alike.
- Protocol Adherence: Maintained open lines of communication to ensure strict compliance with safety protocols, contributing to a secure and enjoyable environment for all guests.
Guest Experience Specialist
Santikos Entertainment
06.2019 - 08.2019
- Customer-Centric Approach: Consistently achieved the top sales position among all concessions team members, showcasing exceptional customer service skills and adept product knowledge, skills transferable to providing user support and customer interaction in a tech environment.
- Data-Driven Achievement: Achieved a significant milestone by processing 839 transactions and selling $12,852.90 worth of products in a single week, demonstrating proficiency in handling transactions and leveraging data for decision-making, applicable to data analysis tasks in tech.
- Innovative Strategy Development: Developed and implemented strategies to improve sales and customer engagement, resulting in increased revenue and higher transaction volumes. These initiatives demonstrated analytical thinking, problem-solving, and the ability to drive growth, relevant to project management and business development roles in tech.
Education
Associate of Science - Computer Science
Northwest Vista College
San Antonio, TX06.2025
Associate of Arts - Education
Northwest Vista Community College
San Antonio, TX05.2021
Skills
- Oral Communication and Teamwork Skills
- POS System Installation and Configuration
- User Interface Customization
- Technical Troubleshooting
- Familiar with XCODE, C
- Adaptability and High-Energy
- I'll try REALLY REALLY hard
Certification
- Food Handlers Certification, Learn2Serve, 2022
- TABC Certification, 2022
- PTCB Certification, Texas State Board of Pharmacy 2019
- Google IT Support Specialization, Coursera
- IT Security: Defense Against Digital Dark Arts, Coursera
Timeline
Bar Manager
The Gavel
05.2022 - Current
Pharmacy Technician
CVS Caremark Mail Services Pharmacy
06.2019 - 05.2022
Guest Experience Specialist
Santikos Entertainment
06.2019 - 08.2019
Lead Party Host
Pump It Up
06.2017 - 11.2019
Associate of Science - Computer Science
Northwest Vista College
Associate of Arts - Education
Northwest Vista Community College
- Food Handlers Certification, Learn2Serve, 2022
- TABC Certification, 2022
- PTCB Certification, Texas State Board of Pharmacy 2019
- Google IT Support Specialization, Coursera
- IT Security: Defense Against Digital Dark Arts, Coursera
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