Francisco Romero
Albuquerque,NM
Summary
Dynamic professional with extensive experience in account management and bar operations. Known for exceptional customer service and team leadership skills, effectively driving business development and maintaining strong client relationships to enhance sales performance.
Overview
16
16
years of professional experience
Work History
Bar Manager
12th St. Tavern
Albuquerque, New Mexico
06.2022 - 08.2026
- Managed daily bar operations and ensured efficient workflow among staff.
- Trained and supervised bartenders on drink preparation and customer service standards.
- Developed and maintained inventory control systems for liquor and supplies.
- Created cocktail menus by researching trends and incorporating customer feedback.
Senior Account Executive
Ion Jets
Scottsdale, AZ
02.2022 - 07.2022
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Developed new business through targeted cold calling and direct marketing strategies.
- Coordinated with sales and marketing managers to plan, execute, and evaluate impactful campaigns.
- Networked with potential customers at company and industry events, generating valuable leads.
- Addressed customer questions and concerns regarding products and services.
Affiliate Marketer
Self Employed Web- Have LLC
Albuquerque, NM
05.2020 - Current
- Targeted customers for campaigns, identifying optimal marketing channels to enhance reach.
- Coordinated marketing campaigns, ensuring accuracy in execution and conducting follow-up for effectiveness.
- Managed social media platforms, leveraging metrics to boost engagement and improve campaign performance.
Food Broker
The Coregroup
Albuquerque, NM
02.2020 - 03.2020
- Executed corporate plans to effectively merchandise new products.
- Enhanced customer satisfaction through innovative problem-solving.
- Delivered attentive service to customers in person and over the phone.
Server
Pappadeaux Restaurant
Albuquerque, NM
07.2019 - 02.2020
- Promoted desserts, appetizers and specialty drinks, increasing customer interest and enhancing overall sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Coordinated with event coordinators to ensure suitable accommodations for larger parties, improving guest satisfaction.
Bartender, Head Server, Server Trainer,
Cattle Baron Restaurant
Las Cruces, NM
10.2010 - 06.2019
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Upsold customers to premium brands, enhancing overall sales performance.
- Built extensive knowledge of menu items and wine pairings to drive sales.
- Maintained compliance with alcohol service standards and legal requirements, ensuring safe service practices.
- Trained new employees on service standards and menu items, streamlining onboarding process.
Physical Therapy Technician
Mountain View Regional Medical Center
Las Cruces, NM
09.2016 - 05.2018
- Guided patients through physical therapy procedures to enhance function and alleviate pain.
- Aided patients during physical therapy sessions to promote recovery and minimize discomfort.
- Prepared equipment and gear for physical therapy appointments per treatment plans.
- Completed essential repairs on office and medical equipment to ensure functionality.
Education
Certificate of Completion of Accelerated Online Marketing Course - Online Marketing
Affiliate Institute
Online08.2020
Bachelor of Science - Kinesiology
New Mexico State University
Las Cruces, NM12.2016
Skills
- Proficient in mixology
- Bar inventory management
- Customer service expert
- Customer relations
- Anticipating guest needs
- Team leadership
- Event coordination
- Problem solving
- Attention to detail
- Written and oral communication skills
- Fluent in Spanish
- Relationship building
Languages
English
Spanish
Additional Information
- Employee of the year for Cattle Baron for 2016
- Employee of the month for Pappadeaux for September 2019
- “Most Improved” in online marketing course. Award given during graduation. (August 2020)
Timeline
Bar Manager
12th St. Tavern
06.2022 - 08.2026
Senior Account Executive
Ion Jets
02.2022 - 07.2022
Affiliate Marketer
Self Employed Web- Have LLC
05.2020 - Current
Food Broker
The Coregroup
02.2020 - 03.2020
Server
Pappadeaux Restaurant
07.2019 - 02.2020
Physical Therapy Technician
Mountain View Regional Medical Center
09.2016 - 05.2018
Bartender, Head Server, Server Trainer,
Cattle Baron Restaurant
10.2010 - 06.2019
Bachelor of Science - Kinesiology
New Mexico State University
Certificate of Completion of Accelerated Online Marketing Course - Online Marketing
Affiliate Institute