Galveston Morris
Lansdowne,PA
Summary
Dynamic Operations Manager skilled in inventory management, recruitment, and process optimization. Successfully developed Impactful training programs that improved staff efficiency and resolved customer complaints, contributing to enhanced operational performance.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Lead Operations Manager
Two Men And A Truck
Norristown, Pa
10.2017 - 09.2025
- Oversaw daily operations and ensured adherence to company policies.
- Developed and implemented training programs for new staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Selector
Procacci Brothers
Philadelphia, pa
05.2012 - 10.2017
- Operated pallet jacks and forklifts to move inventory efficiently.
- Inspected incoming products for quality and proper labeling.
- Maintained accurate records of inventory levels and selections made.
- Organized warehouse layout to optimize storage and retrieval processes.
Education
High School Diploma -
South Philadelphia High
Philadelphia, PA06-1999
Skills
- Operations oversight
- Staff training
- Customer complaint resolution
- Inventory management
- Recruitment process
- Process optimization
Certification
D.O.T Medical card
Timeline
Lead Operations Manager
Two Men And A Truck
10.2017 - 09.2025
Selector
Procacci Brothers
05.2012 - 10.2017
High School Diploma -
South Philadelphia High