Victoria Chico
Summary
Compassionate, reliable, and community-minded individual with strong empathy, patience, and communication skills. Naturally able to connect with others and create a supportive, respectful environment. Highly organized with experience managing multiple responsibilities, demonstrating consistency, adaptability, and strong attention to detail. A motivated mother of three, bringing real-life strengths in time management, problem-solving, and maintaining structure in busy environments. Seeking to contribute in a role focused on care, support, and positive impact within the community.
Overview
7
7
years of professional experience
Work History
Administrative Support
Cisco Facility Services
2023.10 - 2026.04
- Provide administrative support including scheduling appointments and coordinating service calls between technicians and customers
- Communicate with clients to confirm appointments, provide updates, and respond to inquiries in a timely and professional manner
- Prepare, organize, and track customer invoices and basic billing documentation
- Maintain organized records of service details, scheduling notes, and customer information
- Support daily workflow coordination to improve efficiency, organization, and responsiveness
Customer Service Cashier
Valley Thrift Store
2018.12 - 2020.03
• Delivered friendly, patient, and attentive service to a diverse range of guests
• Assisted individuals with varying needs, ensuring a positive and supportive experience
• Handled transactions accurately while maintaining a calm and organized environment
• Communicated clearly and respectfully in person and over the phone with donors to arrange and confirm pick ups
• Adapted quickly to different roles, supporting team needs and customer care
- Maintained organized cash register area to promote operational efficiency.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate of Arts - Social Work
Rio Hondo College
Whittier, CA2027-08
Skills
- Ability to read, write, speak and understand english fluently
- Patience & Adaptability
- Scheduling & Organization
- Effective communication
- Proficient multitasking abilities
- Meal Preparation & Basic Household Support
- Team Collaboration & Independent Work
- Ability to lift at least 40 pounds
Timeline
Administrative Support
Cisco Facility Services
2023.10 - 2026.04
Customer Service Cashier
Valley Thrift Store
2018.12 - 2020.03
Associate of Arts - Social Work
Rio Hondo College
Additional Experience
- Mother of three, with extensive hands-on experience providing daily care, meal preparation, support, and structure in a home environment
- Primary caregiver for three children, responsible for managing routines, health, emotional needs, and overall well-being
- Developed strong skills in patience, empathy, organization, and multitasking while balancing multiple needs at once
- Naturally aligned experience with home health aide responsibilities, including compassionate care, attentiveness, and maintaining a safe, supportive environment