Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA CLARK

Macon,Missouri

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal and excellent time management skills.

Overview

15
15
years of professional experience

Work History

Member Service Representative

Macon Electric Cooperative
07.2008 - Current
  • Help members every day with positive attitude and focus on member satisfaction.
  • Handle complaints with prompt, courteous service to uphold professional reputation.
  • Respond to member calls and emails.
  • Create service orders to open and close member accounts.
  • Maintain and manage member files.
  • Investigate and resolve member inquiries quickly.
  • Post payments and balance cash drawer.
  • Assist Office Manager when needed.

Billing Clerk

Macon Electric Cooperative
07.2008 - 12.2017
  • Ran dropped usage reports for two billing cycles.
  • Posted penalties and ran collections for two billing cycles.
  • Ran delinquents on current bills for two billing cycles.
  • Ran budget billing reports for two billing cycles.
  • Ran A/P reports for two billing cycles.
  • Ran the finals billcalc for two billing cycles.
  • Ran DNR Primacy report for water accounts.
  • Handled process for capital credits, including writing checks.

Education

High School Diploma -

Licking High School
Licking, MO
05.1986

Skills

Attentive to detail

Good communication skills

Organizational skills

Multitasking

Time management

Team oriented

Timeline

Member Service Representative

Macon Electric Cooperative
07.2008 - Current

Billing Clerk

Macon Electric Cooperative
07.2008 - 12.2017

High School Diploma -

Licking High School

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VICTORIA CLARK