Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Victoria Coffman

Richmond,TX

Summary

I am professional with a positive attitude and a team player. I also have an extensive background in working with people. I can work in a team environment and possess excellent verbal and written communication skills. Passionate Registered Behavioral Technician with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.

Overview

7
7
years of professional experience

Work History

Registered Behavioral Technician

Behavioral Innovations
08.2022 - Current
  • Communication skills
  • The ability to empathize with patients and their family members
  • The ability to remain professional in high-stress situations
  • Flexibility and adaptability
  • Listening and reasoning skills

Travel Counselor

Vacations To Go
07.2021 - 08.2022
  • Offer advice to clients on destinations.
  • Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches.
  • Research fare and schedule information
  • Describe trips to clients and give details on any documents required, such as passports or visas.
  • Make alternative arrangements if changes arise before or during the trip.
  • Provide any and all relevant information, brochures, and publications (guides, local customs, maps, regulations, events) to travelers.

Substitute Teacher

Lamar Consolidated School District
07.2021 - 04.2022
  • Maintains and respects the confidentiality of student and school personnel information
  • Maintains discipline and classroom control that fosters a safe and positive learning environment for all students and staff in accordance with school and county policies
  • Ensures the adequate supervision to assure the health, welfare, and safety of all students
  • Takes all necessary and reasonable precautions to protect students, equipment, materials, and facilities
  • Reports to office upon arrival at school; checks mailbox of absent teacher for materials requiring immediate attention; requests clarification of school rules and procedures
  • Reports all student injuries, accidents, illnesses, and discipline problems to the appropriate authority immediately or as soon as is reasonably possible.
  • Implements lesson plans while ensuring the integrity of academic time and in a manner that motivates students to learn and participate.
  • Organizes students for effective instruction
  • Dismisses all students from the classroom before leaving the building
  • Completes a Substitute Teacher Report Form for the regular classroom teacher
  • Collects and places students’ papers in regular teacher’s desk
  • Returns instructional materials, equipment, and keys to proper place
  • Complies with and supports school and state regulations and policies
  • Performs other related duties as assigned by building administrator(s) in accordance with school/state policies and practices.

Sales Associate

Nordstrom
03.2017 - 04.2019
  • Set and achieve personal sales goals while supporting the goals of the team
  • Greet customers in a timely, professional and engaging manner
  • Provide an exceptional shoe fitting experience, that includes measuring for size and suggesting fashion looks based on current trends and customer feedback
  • Provide honest and confident feedback to customers regarding merchandise style and fit
  • Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
  • Consistently seek new fashion and product knowledge to act as an expert for the customer
  • Open new Nordstrom Rewards accounts as a means of building customer relationships
  • Work as a team player to ensure each customer receives the best service possible
  • Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

Education

Master of Science -

Houston Christian University
Houston, TX
12-2024

Bachelor of Science -

Sam Houston State University
Huntsville, TX
05.2019

High School -

George Ranch High School
Richmond
05.2014

Some College (No Degree) -

Xavier University
New Orleans, LA

Skills

  • Professional with a positive attitude
  • Team player
  • Extensive background in working with people
  • Excellent verbal and written communication skills
  • Reinforcement Strategies
  • Behavior Reduction Strategies
  • Community Integration

Community Service

  • Northwest Assistance Ministries Children’s Clinic, 2010, 2013, Assisted clinic staff in receptionist work, filing papers and delivering documents to different floors throughout the agency.
  • Superbowl of Caring, 01/2013, 2017, Assisted in collecting and distributing food to several different agencies and nonprofit organizations.
  • Feed the Hungry, 11/2012, 11/2012, Participated in feeding the homeless individuals of Houston during the holiday time.
  • Healthcare for the Homeless Houston, 06/2013, 2015, Assist clinic staff in obtaining patient information, answer phones, file papers and organize medication room.

Timeline

Registered Behavioral Technician

Behavioral Innovations
08.2022 - Current

Travel Counselor

Vacations To Go
07.2021 - 08.2022

Substitute Teacher

Lamar Consolidated School District
07.2021 - 04.2022

Sales Associate

Nordstrom
03.2017 - 04.2019

Master of Science -

Houston Christian University

Bachelor of Science -

Sam Houston State University

High School -

George Ranch High School

Some College (No Degree) -

Xavier University

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Victoria Coffman