Victoria Colondres
Santa Clarita,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Personal Shopper
Sams Club
07.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Team Leader
Jamba Juice
06.2017 - 11.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Administrative Assistant
All Pro Painters LLC
08.2015 - 10.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Retail Sales Associate
Crazy 8
06.2013 - 06.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associate of Arts - Psychology
College of The Canyons
Valencia, CA12.2024
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Data Entry
- Customer and client relations
- Computer Proficiency
- Strong Problem Solver
Timeline
Personal Shopper
Sams Club
07.2020 - Current
Team Leader
Jamba Juice
06.2017 - 11.2019
Administrative Assistant
All Pro Painters LLC
08.2015 - 10.2016
Retail Sales Associate
Crazy 8
06.2013 - 06.2014
Associate of Arts - Psychology
College of The Canyons
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