Victoria Conlon
Boynton Beach ,FL
Summary
Experienced with leading operations to optimize store performance. Utilizes strong leadership skills to motivate teams and enhance productivity. Track record of maintaining high standards of customer service and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Pet Supermarket Inc.
Boynton Beach, FL
11.2024 - Current
- Supported team in achieving sales goals by engaging with customers and promoting products.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Collaborated with team members to address customer concerns, ensuring a positive shopping experience.
- Adapted quickly to changing priorities and tasks during peak business hours for smooth operations.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Developed weekly schedules aligned with team objectives and company goals.
Assistant Store Manager
Pet Supermarket Inc.
Boynton Beach, FL
12.2017 - 11.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Collaborated with upper management to create strategic plans for store improvement initiatives.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Trained and mentored new staff on customer service standards and product knowledge.
Assistant Manager
Dunkin Dounts
Northlake, FL
05.2013 - 12.2017
- Managed inventory control processes to optimize stock levels and reduce waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Seminole Ridge
Loxahatchee, FLSkills
- Customer service
- Strong multi-tasking
- Problem-solving
- Highly motivated
- Dependable and reliable
- Team leadership
Certification
Certified Nursing Assistant (CNA)
State of Florida — Department of Health
License/Certificate #: CNA 485619
Issued: February 5, 2026
Expires: May 31, 2028
Basic Life Support (BLS) Provider
American Heart Association (AHA)
Issued: February 10, 2026
Expires: February 2028
Timeline
Retail Store Manager
Pet Supermarket Inc.
11.2024 - Current
Assistant Store Manager
Pet Supermarket Inc.
12.2017 - 11.2024
Assistant Manager
Dunkin Dounts
05.2013 - 12.2017
High School Diploma -
Seminole Ridge