Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Victoria Coughlin

Virginia Beach,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Aldi
03.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Lead Store Associate

Aldi
10.2020 - 03.2024
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.

Education

Associate of Applied Science - Criminal Justice

Trident Technical College
Charleston, SC
04-2024

Skills

  • Proficient in problem resolution
  • Adaptable in fast-paced settings
  • Effective time management
  • Experienced in leading teams

Timeline

Assistant Manager

Aldi
03.2024 - Current

Lead Store Associate

Aldi
10.2020 - 03.2024

Associate of Applied Science - Criminal Justice

Trident Technical College

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Victoria Coughlin