Hi, I’m
VICTORIA COWAN
Case Management
Vista,CA
Summary
Empathetic Case Manager who is insightful with clients’ needs while maintaining timing with care. Resourceful professional possessing well rounded personality. Dedicated to enhancing the overall treatment process and empowering individuals. Strong problem-solving abilities teaching a goal breakdown process.
Overview
6
years of professional experience
1
Certification
Work History
Homeless, Casa RaphaelVista, CA
Case Manager
08.2021 - 03.2024
Job overview
- Comprehensive screenings and assessments, substance abuse counseling, vocational training, ensuring critical linkages to support services for SUD and co-occurring disorders
- Facilitate clinical, educational, process and activity groups
- Coordinate services with outside resources that align with the client's treatment plans such as doctors, dentist, court, probation, DMV, social security and job placement
- Submitted completed daily progress notes on all case management encounters.
AODS, McAlister InstituteVista, CA
04.2019 - 06.2019
Job overview
- Intake, screenings assessments, urine analysis
- Facilitate process and education groups
- Completed daily progress notes
AODS, Brother Benno FoundationOceanside, CA
09.2018 - 04.2019
Job overview
- Screenings, Intakes and Assessments
- One on one meetings with the women to discuss treatment needs and referrals needed
- Offered all clients emotional and behavioral support and attended 12 step meetings at their sober living homes
- Provided agency orientation to new clients
Education
Palomar College
AODS Certificate of Completion from Alcohol And Other Drugs
Mira Costa College, Oceanside, CA
Major: Social Services
07.2024 - Current
Certification
Client Advocacy
Referral Coordination
Group Facilitation
Problem-Solving
Job Skills Instructor
Trustworthy/Adaptable
First Aid/CPR certified
Great Work Ethic
Skills
- Emotional Awareness
- Patient Assessments
- Patient Intervention
- Trauma-Informed Care
- MS Office
- Crisis Intervention
- Clients Rights
- Conflict Resolution
- Case Planning and Management
- Resource Identification
- Client Empowerment
- Community Resources
- Verbal and Written Communication
- Motivational Interviewing
- Alcohol and Substance Abuse
- Social Perceptiveness
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leave401k matchPaid time offTimeline
Mira Costa College
Major: Social Services
07.2024 - Current
Case Manager
Homeless, Casa Raphael
08.2021 - 03.2024
AODS, McAlister Institute
04.2019 - 06.2019
AODS, Brother Benno Foundation
09.2018 - 04.2019
Client Advocacy
Referral Coordination
Group Facilitation
Problem-Solving
Job Skills Instructor
Trustworthy/Adaptable
First Aid/CPR certified
Great Work Ethic
Palomar College
AODS Certificate of Completion from Alcohol And Other Drugs
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