Victoria Crawford
Huron,SD
Summary
Experienced in retail management with proven track record of enhancing operational efficiency and customer experience. Possesses key skills in inventory control, cash handling, and customer service, computer/typing, while being reliable and attentive. I strive to keep a positive and motivational work space.
Overview
2026
2026
years of professional experience
Work History
Manager
Mg Oil
07.2022 - 10.2025
- Managed team schedules, optimizing labor resources for peak performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Managed inventory levels, coordinating supply orders to prevent stock shortages.
- Conducted daily audits of financial transactions to ensure accuracy and transparency in reporting.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
Float Manager
Mg Oil
2020 - 03.2022
- Coordinated staff schedules to optimize resource allocation across multiple locations.
- Trained new employees on operational procedures and customer service best practices.
- Developed training materials aimed at enhancing team performance and service consistency.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in the management of five separate locations when unavailable.
- Conducted cash audits at all locations, ensuring the amounts were correct.
Cashier
Mg Oil
2018 - 2019
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable service and support.
- Trained new cashiers on operational procedures and customer service best practices.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Kept the store clean throughout.
Sales Associate
Rue 21
2017 - 2018
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels, ensuring timely restocking and organization of merchandise displays.
- Trained and mentored new associates on sales techniques and store policies.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
Skills
- Team management
- Employee training
- Performance evaluation
- Customer service
- Financial auditing
- Store organization
- Team leadership
- Time management
- Inventory control
- Cash handling
- Multitasking capacity
- Reliability
Timeline
Manager
Mg Oil
07.2022 - 10.2025
Float Manager
Mg Oil
2020 - 03.2022
Cashier
Mg Oil
2018 - 2019
Sales Associate
Rue 21
2017 - 2018