VICTORIA CUDAL
Carlsbad,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Advertising Specialist
Massey Design Group
01.2018 - Current
- Discussed with client product, advertising themes and methods and any changes that was made in advertising copy
- Developed advertising campaigns for wide range of clients, working with advertising agency's creative director and art director to determine best way to present advertising information
- Created marketing, website and SEO-driven content to support client needs
- Edited and formatted content to prepare and submit for publication.
Better Buzz Coffee, Barista
03.2022 - 09.2022
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks
- Warmed and served baked goods and pastry items to customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Welcomed customers and answered questions regarding menu items and preparation methods
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
Barista
Voyager Craft Coffee
06.2021 - 12.2021
- Prepared teas, hot chocolate and other non-coffee drinks for customers
- Followed operating instructions and troubleshot breakdowns, keeping equipment operational
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Presented and explained drink menu, answering questions to educate customers
- Warmed and served baked goods and pastry items to customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
Hostess
Lazy Dog Restaurant and Grill
03.2020 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Richard Walker's Pancake House
04.2020 - 09.2020
- Assisted in serving guests for parties and special functions.
- Helped FOH team members, maintaining positive working relationships
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Processed phone and online orders, keeping food hot and fresh until picked up
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Delivered customer checks and securely processed credit card or cash payments
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
Education
Bachelor Of Arts (B.A) - Advertising
San Jose State Univeristy
San Jose, CA05.2025
Associate of Arts - Public Relations
San Jose State University
San Jose, CA05.2025
Skills
- Excellent Memory
- Adaptive and Creative
- Sales Expertise
- Cash Register Operation
- Food Preparation and Safety
- Coffee Machinery
Accomplishments
- Achieved the Bronze Award through effectively helping the community and volunteering over 200 hours over the span of one year.
- Achieved the Silver Award through effectively helping the community and volunteering over 400 hours over the span of one year.
- Achieved the Silver Girls Scouts of America Award by producing handmade blankets and towels, to majority of the animal pounds in the San Diego area.
Certification
Google Analytics
Additional Information
- Awards & Honors , Silver Presidential Award Bronze Presidential Award Extracurricular Activities Delta Zeta (ΔΖ) National Chaity League Girl Scouts of America
Timeline
Better Buzz Coffee, Barista
03.2022 - 09.2022
Barista
Voyager Craft Coffee
06.2021 - 12.2021
Server
Richard Walker's Pancake House
04.2020 - 09.2020
Hostess
Lazy Dog Restaurant and Grill
03.2020 - 02.2021
Advertising Specialist
Massey Design Group
01.2018 - Current
Bachelor Of Arts (B.A) - Advertising
San Jose State Univeristy
Associate of Arts - Public Relations
San Jose State University
Similar Profiles
Cara BrownCara Brown
Group People and Culture Coordinator at Design Group - Revolution by DesignGroup People and Culture Coordinator at Design Group - Revolution by Design
Lt Cdr Abhinav MishraLt Cdr Abhinav Mishra
Dy. Director at Indian Navy/ Dte of Naval Design (Submarine Design Group)Dy. Director at Indian Navy/ Dte of Naval Design (Submarine Design Group)
Travis ShawTravis Shaw
Project Manager at Kris Konstruction Design & Build GroupProject Manager at Kris Konstruction Design & Build Group
Lauren BuxtonLauren Buxton
Regional Trial Services Chief at United States Marine CorpsRegional Trial Services Chief at United States Marine Corps
Mary JohnsonMary Johnson
Business Development Executive at Insight EnterprisesBusiness Development Executive at Insight Enterprises