Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Accomplishments
Timeline
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Victoria Davis

Decatur,Georgia

Summary

Proactive, self-motivated team player seeking a position in legal administration. Offering an understanding of the legal process and ability to perform at a high degree of accuracy in fast-paced environments. Detail-oriented individual with a willingness to take on added responsibilities to meet team goals. Volunteered for non-profit organizations and currently studying political science.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Legal Assistant

The Davis Injury Firm, LLC
06.2023 - Current


  • Communicated with clients to obtain treatment updates and relevant case information.
  • Managed medical treatment- follow up calls
  • Maintained discretion and professionalism in respect to HIPAA laws and the privacy of clients.
  • Requested medical records from the client’s specific medical providers. Request medical invoices associated with pertinent dates of services.
  • Reviewed, analyzed, and summarized records for demand.
  • Maintained calendar and scheduling of open records request. Reviews and analyzes body and dash cam footage as well as 9-1-1 recordings.
  • Updated case management system (Filevine)

Legal Assistant

The Prince Firm
01.2023 - 05.2023
  • Handled office scheduling and made notes for deadlines, motions and other important dates
  • Scheduled appointments, court appearances and depositions for busy law firm
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.

Mobile Expert

T-Mobile, Connectivity Source
06.2021 - 08.2022
  • Activated both contract and pre-paid wireless phones for customers per month by inserting new SIM cards and restoring content and establishing new payment accounts
  • Accepted and processed payments and purchases for new equipment using POS system
  • Oversaw signage, pricing and shelf labeling to promote neat, professional presentation
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Monitored wireless sales space to establish familiarity with various carriers.

Education

Bachelor of Arts - Political Science

Georgia State University
Atlanta, GA
05.2024

Skills

  • Case management
  • Adaptability and Flexibility
  • Deposition coordination and scheduling
  • Client file maintenance and organization
  • Time management
  • Attention to detail
  • Strong communication skills
  • Client relationship management
  • Legal software proficiency (eg, Filevine, LexisNexis)
  • Medical Records software proficiency (eg, Chartswap, Chartpro, Ciox, Provider Flow)
  • Teamwork Abilities
  • Ethics and Confidentiality

Certification

Enterprise Design Thinking Practitioner, International Business Machines Corporation (IBM) - Feb. 2022
Enterprise Design Thinking practitioner program is IBM's approach to applying design thinking at the speed and scale a modern enterprise demands. It helps collaborative teams not only form intent, but deliver outcomes - outcomes that advance the state of the art and improve the lives of the people they serve.

Volunteer Experience

Advocacy and Community Engagement Team, Women's Resource Center to End Domestic Violence, Decatur, Ga, Feb. 2022-Present
The Women's Resource Center to End Domestic Violence strives to meet the immediate and long-term needs of the diverse community of battered women and their children with programs that promote safety, compassion, connection, advocacy, and prevention.

Accomplishments

Women Lead Alumni- May 2022

Global Scholar Distinction- May 2023


Timeline

Legal Assistant

The Davis Injury Firm, LLC
06.2023 - Current

Legal Assistant

The Prince Firm
01.2023 - 05.2023

Mobile Expert

T-Mobile, Connectivity Source
06.2021 - 08.2022

Bachelor of Arts - Political Science

Georgia State University

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Victoria Davis