Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Delgado

San Antonio

Summary

Dynamic server with a strong work ethic and proven guest engagement skills, honed at Osaka. Recognized for enhancing customer satisfaction through effective communication and timely service. Proficient in POS operations and maintaining a clean dining environment, consistently exceeding performance goals in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Server

Osaka
06.2025 - Current


  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Host

El Senior Fish
05.2021 - 06.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Server

Pluckers
02.2024 - 12.2025


  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Dog Attendant

Hops And Hounds
02.2025 - 06.2025
  • Developed strong bonds with individual dogs, establishing trust and reinforcing positive behaviors throughout their stay.
  • Managed large groups of dogs effectively, prioritizing safety while allowing for adequate exercise and playtime opportunities for all animals in our care.
  • Prevented incidents of aggression or injury by closely monitoring dog interactions and intervening when necessary.
  • Strengthened relationships with clients through regular communication about their pets'' progress, challenges, and accomplishments during their stay.
  • Maintained a clean and safe environment for dogs, performing regular cleaning tasks and monitoring play areas.
  • Gave animals proper attention to promote secure environment in owner's absence.

Server

Lonestar Cafe
06.2022 - 05.2024
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Education

Victory Learning Center
660 SW Military

C.N.A Certification -

Good Careers Academy
703 Dolorosa

Skills

  • Strong work ethic
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Performance improvement’s
  • Positive guest interactions
  • Food running
  • Table bussing
  • Dining area maintenance
  • Point of sale (POS) system operations
  • Safe food handling
  • Responsible beverage service
  • Positive and professional
  • Liquor, wine, and food service

Timeline

Server

Osaka
06.2025 - Current

Dog Attendant

Hops And Hounds
02.2025 - 06.2025

Server

Pluckers
02.2024 - 12.2025

Server

Lonestar Cafe
06.2022 - 05.2024

Host

El Senior Fish
05.2021 - 06.2022

Victory Learning Center

C.N.A Certification -

Good Careers Academy

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