Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Dennis

Oxford,AL

Summary

Dynamic professional with extensive experience at T.J. Maxx, excelling in customer engagement and product knowledge. Proven ability to enhance sales performance through effective communication and teamwork. Skilled in maintaining cleanliness and workplace safety, ensuring a welcoming environment that boosts customer satisfaction and loyalty. Committed to delivering high-quality service and support.

Overview

6
6
years of professional experience

Work History

Floor Associate

T.J. Maxx
05.2024 - 09.2024
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
  • Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.

Manager

Bealls Outlet
06.2022 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Home Health Care Worker

Omega Healthcare
02.2019 - 04.2022
  • Assisted patients with daily living activities, resulting in a higher quality of life.
  • Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
  • Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.
  • Facilitated the recovery process for post-operative patients by administering wound care and monitoring vital signs.
  • Provided essential support for clients with disabilities by assisting in adaptive equipment usage and performing transfers safely.
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Maintained a safe and clean home environment for patients, reducing fall risks and promoting overall health.
  • Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
  • Promoted independence among elderly clients by assisting them with essential tasks such as grocery shopping and doctor appointments.
  • Consistently monitored client''s vital signs, reporting any significant changes to medical professionals promptly for appropriate intervention.
  • Supported families by offering respite care services, allowing them to recharge while ensuring their loved ones received proper attention.
  • Improved patient mobility through personalized exercise plans and physical therapy techniques.

Education

High School Diploma -

Central High School
Carrollton, GA

Skills

  • Customer engagement
  • Shelf stocking
  • Product knowledge expertise
  • Cleanliness and hygiene
  • Workplace safety
  • Stock replenishment
  • Sales floor navigation

Timeline

Floor Associate

T.J. Maxx
05.2024 - 09.2024

Manager

Bealls Outlet
06.2022 - 11.2022

Home Health Care Worker

Omega Healthcare
02.2019 - 04.2022

High School Diploma -

Central High School

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