Victoria De Paula
San Diego,CA
Summary
Detail-oriented administrative assistant with extensive experience supporting executives and managing complex schedules. Proficient in Microsoft Office Suite, expense reporting, and travel coordination. Bilingual in English and Portuguese, with strong communication skills and a proven ability to handle confidential information. Dedicated to optimizing process and enhancing team productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Neurocrine Biosciences
San Diego, CA
01.2024 - Current
- Provided comprehensive support to the VP, CIO, and various executives across multiple departments.
- Coordinated and managed travel arrangements, including booking flights, hotels, transportation, tours, and car rentals, to ensure seamless travel experiences.
- Maintained accurate tracking and reporting of expenses to assist in budget management.
- Prepared detailed meeting minutes and action items to ensure effective communication and follow-up.
- Managed executive calendars, optimizing schedules for maximum productivity.
- Proficient in Microsoft Office Suite, enhancing overall operational efficiency.
Sr Administrative Assistant
Steren Solutions
San Diego, CA
06.2023 - 12.2023
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Maintained confidential records and files related to executive operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
Sr Administrative Assistant
Wasatch Electric
Salt Lake City, UT
11.2021 - 05.2023
- Organized and maintained detailed office filing systems.
- Provided administrative support to senior management team.
- Created and distributed documents, reports, presentations, and correspondence.
- Developed effective tracking systems to monitor progress on projects with multiple deadlines.
- Managed inventory of office supplies and placed orders as needed.
- Prepared expense reports for executives using company software programs.
Administrative Assistant
Connections Counseling Services
Salt Lake City, UT
04.2019 - 11.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Handled confidential documents in an organized fashion according to established protocol.
Customer Service Specialist
ZYIA Active
Salt Lake City, UT
02.2018 - 03.2019
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Responded to customer emails with accurate product and service information.
- Followed up with customers after transactions to ensure satisfaction levels were met.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Education
Some College (No Degree) -
Salt Lake Community College
Salt Lake City, UTSkills
- Microsoft Office Suite
- Calendar Management
- Expense Reporting
- Travel Coordination
- Time management
- Attention to Detail
- Meeting Minutes
- Bilingual: English & Portuguese
- Strong Problem Solver
Certification
- Digital Marketing & E-commerce, Google - 2022
- Microsoft Office Suite Course - 2024
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Administrative Assistant
Neurocrine Biosciences
01.2024 - Current
Sr Administrative Assistant
Steren Solutions
06.2023 - 12.2023
Sr Administrative Assistant
Wasatch Electric
11.2021 - 05.2023
Administrative Assistant
Connections Counseling Services
04.2019 - 11.2021
Customer Service Specialist
ZYIA Active
02.2018 - 03.2019
Some College (No Degree) -
Salt Lake Community College
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