Victoria Espinosa
Raleigh,NC
Summary
Accomplished Flagship Merchandising Team Manager at Belk, adept in merchandise planning and sales leadership, significantly increased sales through strategic product displays. Skilled in vendor negotiation and adaptability, fostering team collaboration and driving revenue growth. Proven track record in enhancing store layout and promotional strategies, ensuring customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Flagship Merchandising Team Manager
Belk
2022.05 - 2024.03
- Manage inventory levels, sales data, and customer feedback effectively, enabling informed decision-making processes for merchandising strategies.
- Trained new team members in company procedures, product knowledge, and visual merchandising best practices, fostering a collaborative work environment.
- Increased sales by strategically arranging product displays and creating visually appealing store layouts.
- Streamlined communication channels within the team for seamless execution of tasks and coordination of responsibilities.
Flagship Sales Team Manager
Belk
2019.08 - 2022.05
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
Assistant Store Manager
Old Navy
2017.11 - 2019.08
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Department Manager
Hennes & Mauritz
2010.06 - 2017.11
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Regional Management Trainer.
Education
No Degree - Political Science And Foreign Languages
Miami Dade College
Miami, FLSkills
- Store Layout
- Merchandise planning
- Vendor negotiation
- Promotional strategies
- Multitasking
- Sales Leadership
- Adaptability
High Potential Leader Program
An exclusive group of employees to accelerate their development and growth to higher leadership roles. Thereby, retaining top talents and ensuring a robust leadership pipeline in Belk.
Languages
Spanish
Native or Bilingual
Timeline
Flagship Merchandising Team Manager
Belk
2022.05 - 2024.03
Flagship Sales Team Manager
Belk
2019.08 - 2022.05
Assistant Store Manager
Old Navy
2017.11 - 2019.08
Department Manager
Hennes & Mauritz
2010.06 - 2017.11
No Degree - Political Science And Foreign Languages
Miami Dade College
Similar Profiles
Camry LeslieCamry Leslie
Cashier at BelkCashier at Belk
Laura MonteroLaura Montero
Assistant Manager at BelkAssistant Manager at Belk
Fantiasia OrtizFantiasia Ortiz
Human Resources Manager at BelkHuman Resources Manager at Belk