Experienced Social Services Specialist with expertise in Program Management, Developmental Disabilities, and Client Advocacy. Proven track records in boosting service efficiency and staff training.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Independent Provider(DODD)
Self Employed Services
06.2021 - Current
Provided personalized care and support to clients, ensuring their individual needs were met.
Developed tailored service plans that enhanced client satisfaction and overall well-being.
Coordinated with healthcare professionals to deliver comprehensive care solutions for clients.
Implemented best practices in client care, improving service efficiency and quality.
Quality Assurance Coordinator
Rescare Homecare
01.2020 - 04.2023
Conducted thorough investigations to ensure compliance with regulatory standards and internal policies.
Collaborated with healthcare teams to assess client needs and develop appropriate care plans.
Analyzed data from case reviews to identify trends and recommend improvements in service delivery.
Developed training materials for staff on compliance regulations and ethical standards in caregiving.