Victoria Favors
Arlington,TX
Summary
Secure a career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
18
18
years of professional experience
Work History
Office Clerk
City Of Grand Prairie
08.2023 - Current
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
Title Specialist
Insurance Auto Auctions
01.2018 - 11.2020
- Processed vehicle titles, gathering all necessary documents required for multiple states for several insurance companies.
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
Subrogation Tech
Union Standard Insurance Company
02.2006 - 11.2016
- Implemented new procedures that streamlined communication between internal departments involved in the subrogation process.
- Assisted peers with complex cases as needed, fostering a collaborative atmosphere within the team.
- Demonstrated strong attention to detail while reviewing accident reports and payment histories, ensuring accuracy of information used in subrogation efforts.
- Increased department productivity by maintaining accurate records of all correspondence related to subrogation efforts.
Education
High School Diploma -
W.T. White High School
Dallas, TX05.1996
Skills
- Bilingual
- MS Office & Outlook
- 45 WPM
- Multitasking
- Organized
- Verbal Communication
References
- Maria Castillo - City of Grand Prairie - 972-971-7715 - novamaria2012@gmail.com
- LaDonna Bloomer, Insurance Auto Auctions - 903-506-2352 - lbloomer@iaai.com
Timeline
Office Clerk
City Of Grand Prairie
08.2023 - Current
Title Specialist
Insurance Auto Auctions
01.2018 - 11.2020
Subrogation Tech
Union Standard Insurance Company
02.2006 - 11.2016
High School Diploma -
W.T. White High School