Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Ferguson

West Palm Beach

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

E-Commerce Assistant Manager

Factory Direct Supply
06.2022 - Current
  • Process and quality control check minimum 200 Amazon and Shopify orders a day
  • Manage the fulfillment of power tools ranging from $100 - $35000 daily
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Built relationships with customers and community to establish long-term business growth.
  • Completing stock orders from international vendors to sale
  • Partnering with over 8 major companies such as Dewalt, Metabo, Simpson, CMT, BN, JPW, etc.

Manager

Sugaring NYC
01.2020 - 03.2020
  • Manage all store operations: opening and closing the business, starting & ending the register, training assistance with esthetician’s
  • Scheduling appoints for clients in 4 states via phone/business line text/ email
  • Providing virtual customer service via our websites LiveChat.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.

Regional Support Specialist

Positive Behavior Supports Corp
10.2017 - 12.2019
  • First contact for new clients in the Palm Beach, Tampa and Martin County Regions
  • Responsible for verifying insurance benefits to receive Applied Behavioral Analysis services
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Submitting authorizations to insurance companies for approval of services for Med waiver & private insurance
  • Awarded in October 2018 for being one of the top 5 regions to match families with BCBA's and provide the most services out of our 11 service states, and 28 regions

Education

Bachelor of Science - Eduation Administration & Business Management

Florida State University
Tallahassee, FL

Skills

  • Financial Tracking
  • Amazon FBA
  • Operational Efficiency
  • Inventory Tracking
  • Salesforce & POS
  • Customer Service Champion
  • Accounts Payable/Receiving
  • Quickbooks

Timeline

E-Commerce Assistant Manager

Factory Direct Supply
06.2022 - Current

Manager

Sugaring NYC
01.2020 - 03.2020

Regional Support Specialist

Positive Behavior Supports Corp
10.2017 - 12.2019

Bachelor of Science - Eduation Administration & Business Management

Florida State University

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Victoria Ferguson