Amber Johnson
Aurora,CO
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills, mastery of new technology, forecasting and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
10
10
years of professional experience
Work History
E-Commerce Manager
EPS-Doublet
Aurora, CO
03.2020 - 03.2021
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
- Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
Property Manager
Lanai Condominiums
Denver, CO , 80203
02.2019 - 08.2019
- Coordinated appointments to show marketed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Project Manager /Brand Manager
Entertainment District
Denver , CO
01.2011 - 02.2019
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
- Monitored online advertising and social media campaigns to assess success of different strategies.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Created printed marketing materials designed to drive campaigns.
Education
Bachelor of Arts - Business Administration And Management
Community College of Denver
Denver, COSkills
- Networking Events
- Financial Tracking
- Strategic Vision
- Google Docs
- Client Meetings
- Social Media Platforms
- Creative Solutions
- Multimedia Presentations
- Computer Proficiency
- Strong Organizational Skills
- Microsoft Word
- Records Management Databases
- Executive Schedule Management
Timeline
E-Commerce Manager
EPS-Doublet
03.2020 - 03.2021
Property Manager
Lanai Condominiums
02.2019 - 08.2019
Project Manager /Brand Manager
Entertainment District
01.2011 - 02.2019
Bachelor of Arts - Business Administration And Management
Community College of Denver
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