VICTORIA FIDELINE
Sallisaw,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
YEOMAN
United States Navy, USN
Oak Harbor, Washington
08.2023 - 04.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
SHIFT LEAD
Chick-fil-A
Fort Worth, Texas
05.2022 - 08.2023
- Supervised team members during peak hours to ensure efficient service.
- Trained new employees on company policies and customer service standards.
- Enforced food safety guidelines to maintain a clean and safe environment.
- Assisted in the training of new employees.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
ASSISTANT MANAGER
Braum’s
Richardson, Texas
02.2021 - 05.2022
- Assisted in managing daily operations and staff scheduling effectively.
- Trained new employees on customer service and food safety standards.
- Coordinated inventory management and restocking of supplies efficiently.
- Monitored compliance with health regulations and company policies regularly.
- Resolved customer complaints promptly to maintain satisfaction levels consistently.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
Education
INTERNATIONAL LEADERSHIP OF TEXAS
Garland, TXSkills
- Effective communication
- Processing Personnel Records
- Routing Reports
- Typing Correspondence
- Basic math
- Microsoft office
- Computer skills
- Customer service
- Leadership
- Food safety compliance
- Cash handling
Timeline
YEOMAN
United States Navy, USN
08.2023 - 04.2025
SHIFT LEAD
Chick-fil-A
05.2022 - 08.2023
ASSISTANT MANAGER
Braum’s
02.2021 - 05.2022
INTERNATIONAL LEADERSHIP OF TEXAS