Jamie Robles Irizarry
Orange Park,FL
Summary
Highly accomplished and bilingual professional fluent in English and Spanish (Advanced), with a proven track record in military, security, healthcare, and nonprofit support roles. A dedicated individual with strong communication, leadership, and problem-solving skills and an unequivocal commitment to service, demonstrated by active duty as a USN Reservist (Yeoman). Exceptional ability to connect with diverse individuals, triage needs, and manage sensitive information while maintaining accuracy in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Yeoman
US Navy Reserves
Jacksonville, FL
11.2024 - Current
- Managed critical correspondence and reports through meticulous preparation, typing, and routing, ensuring timely and accurate communication across the command.
- Oversaw administrative operations by serving as office manager, professionally receiving visitors, and handling all telephone communications to maintain an effective workflow.
- Maintained 100% data integrity by organizing and managing comprehensive file systems and official publications in accordance with strict military standards.
- Demonstrated proficiency with office technology by operating personal computers, word processing, duplicating, and audio-recording equipment to maximize administrative efficiency.
Asset Protection/Safety Investigator
Nexcom
Jacksonville, FL
03.2023 - Current
- Conducted detailed investigations and utilized overt/covert surveillance techniques to identify suspicious activity, providing critical insight into loss mitigation.
- Executed comprehensive safety controls by managing fire/safety inspections, implementing Force Protection measures, and assisting in facility evacuations during critical events.
- Authored and processed professional case reports and investigative notes, ensuring all documentation was accurate and admissible for criminal, civil, or military proceedings.
- Managed and resolved customer and associate incident reports by conducting thorough Accident Investigations, obtaining photographic evidence, and ensuring adherence to safety guidelines.
Loss Prevention Specialist
Army & Air Force Exchange
Fort Bragg, NC
01.2021 - 01.2022
- Provided security, environmental, and safety oversight for all exchange programs and assets, ensuring maximum protection.
- Conducted detailed investigations involving incidents of pilferage or other unethical conduct.
- Monitored OSHA programs and conducted facility surveys.
- Recommended/implemented modifications and procedures to increase effectiveness.
- Conducted investigations involving incidents of pilferage or other types of unethical conduct.
- Successfully implemented new security modifications and procedures that measurably increased program effectiveness and asset protection.
Childcare Support Associate
Autism Society of North Carolina
Fayetteville, NC
01.2019 - 01.2021
- Provided comprehensive instruction and support to participants to teach appropriate skills.
- Supported and promoted opportunities for individuals and their families, mirroring the role of connecting clients to appropriate services.
- Provided training on topics of independence, self-care, communication, and social skills.
- Participated in company training to learn more about autism, specific client needs and goals, and how to respond to various on-the-job scenarios.
- Cultivated trusting, supportive relationships with participants and their families, tailoring instruction to individual needs to maximize their community involvement and success.
Security Guard
Elite Services
San Diego, CA
01.2017 - 01.2018
- Responded to diverse situations, including fire, medical emergencies, bomb threats, and inclement weather, demonstrating a strong capability for crisis handling and triage.
- Ensured the security and safety of client properties and their respective employees.
- Prepared logs and reports as assigned.
- Performed accurate patient assessments and vital sign checks to support surgical teams and ensure high standards of patient-centered care
Education
High School Diploma -
Luis Munoz Marin High School
Anasco, PR01-2003
Bachelor of Arts - Criminal Justice
(16 Credits) Saint Leo University
Saint Leo, FLSkills
- Resource Coordination
- Bilingual Support
- Crisis Intervention
- Customer Service
- Military Culture Awareness
- Microsoft Office Skills
- Patient-Centered Care
- Data Management & Logistics
- Risk management
- Effective communication
- Team collaboration
Certification
- Pharmacy Technician Certification – Medcerts (2016)
- Surgical Technician Certification – Instituto de Banca y Comercio (2005)
- Coast Guard Card Certificate – United States Coast Guard (40 hours)
- FAA Certified Drone Pilot – FAA (UAS Part 107), Wounded Warrior Project Event
LANGUAGES
Fluent in English and Spanish (Advanced)
Timeline
Yeoman
US Navy Reserves
11.2024 - Current
Asset Protection/Safety Investigator
Nexcom
03.2023 - Current
Loss Prevention Specialist
Army & Air Force Exchange
01.2021 - 01.2022
Childcare Support Associate
Autism Society of North Carolina
01.2019 - 01.2021
Security Guard
Elite Services
01.2017 - 01.2018
High School Diploma -
Luis Munoz Marin High School
Bachelor of Arts - Criminal Justice
(16 Credits) Saint Leo University