Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Finley

Modesto,CA

Summary

Dynamic cosmetologist and former Lead Stylist at The Salon at Ulta Beauty, recognized for exceptional customer service and strong social skills. Proven ability to enhance client satisfaction and retention through innovative techniques and personalized care. Licensed professional with a commitment to ethics and continuous learning in the beauty industry. A dedicated cosmetology professional prepared to bring extensive teaching experience to new role. Known for effectively training students in diverse cosmetology skills and fostering positive learning atmosphere. Highly reliable team player with strong focus on achieving educational goals and adapting to changing classroom needs. Expertise in instructional techniques and student engagement.

Overview

18
18
years of professional experience

Work History

Cosmetologist

Self-employeed
Modesto, California
10.2018 - Current
  • Maintained clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.

Cosmetology Instructor

California Beauty College
04.2021 - 09.2022
  • Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
  • Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
  • Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
  • Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
  • Planned both theory and practical lessons for 20 students.
  • Enhanced students'' practical skills by demonstrating and explaining various cosmetology techniques.
  • Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.

Lead Stylist

The Salon at Ulta Beauty
Lodi, California
06.2018 - 03.2020
  • Highlighted hair in varying shades.
  • Built a strong base of loyal clientele through consistent delivery of high-quality services and excellent communication skills.
  • Coordinated with makeup artists for special events, creating seamless beauty experiences for all attendees involved.
  • Increased salon revenue by upselling products and services tailored to clients'' preferences.
  • Developed long-lasting relationships with clientele through exceptional customer service and attention to detail.
  • Streamlined appointment scheduling with efficient booking processes, resulting in reduced wait times for clients.
  • Promoted salon services through participation in community events and partnerships with local businesses.

Memory Care Director

Brookdale Assisted Living
Manteca, California
02.2008 - 01.2017
  • Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
  • Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
  • Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
  • Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
  • Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
  • Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.

Education

Cosmetology -

Toni & Guy Hairdressing Academy
Manteca, CA
04.2018

High School Diploma -

East Union High School
Manteca, CA
06.2009

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Professionalism and ethics

Timeline

Cosmetology Instructor

California Beauty College
04.2021 - 09.2022

Cosmetologist

Self-employeed
10.2018 - Current

Lead Stylist

The Salon at Ulta Beauty
06.2018 - 03.2020

Memory Care Director

Brookdale Assisted Living
02.2008 - 01.2017

Cosmetology -

Toni & Guy Hairdressing Academy

High School Diploma -

East Union High School

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Victoria Finley