Victoria Fisher
Labor Relations
Teaneck,NJ
Summary
Experienced, organized and resourceful labor relations professional with demonstrated success at bargaining and enforcing contracts. Expert in Local, State and Federal labor laws and benefit programs. Enthusiastic team leader, team player, and organizer, dedicated to win-win outcomes for all stakeholders.
Overview
12
12
years of professional experience
Work History
Senior Staff Representative
Communications Workers Of America, Local 1037
Newark, NJ
05.2014 - Current
- Represented 1,000+ members at labor relations meetings, grievance hearings, disciplinary hearings, mediation, arbitration and Administrative Law hearings.
- Represented CWA and developed and conducted new worker orientations, health and safety meetings, steward trainings, political action events, train-the-trainers events, conferences, Next Generation young worker program and AFL-CIO Next Up young worker program.
- Interpreted and enforced three collective bargaining agreements, NJ CSC rules, NJ State law, ADA, FMLA, EEOC and anti-discrimination laws, federal and state benefits, and nine employers' departmental policies.
- Collected and analyzed information to monitor and enforce three collective bargaining agreements and identify and address trends of non-compliant behavior.
- Partnered with employers to ascertain hiring needs and subsequently provide organizational recommendations to marshal limited resources.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Oversaw HR needs and handled questions and complaints for 1,000+ members across 20 locations in 9 state departments .
- Planned and launched large-scale events that boosted member participation by 10%.
- Educated staff on HR trends with special emphasis in paid leave benefits, ADA, EEO, Temporary Disabilities, and Family Leave.
- Oversaw steward development through in-depth, personalized trainings, workshops, seminars, mentoring and other learning opportunities.
Community Outreach Manager
NJ Board Of Public Utilities
Newark, NJ
09.2004 - 05.2008
- Managed development of outreach strategies and marketing tools to reach priority communities in need throughout NJ.
- Developed and maintained mutually beneficial relationships with municipal, county, state, and industry leaders across the region.
- Collected and analyzed data to identify and address community needs, programming and policy, system and environmental changes.
- Conducted community workshops to promote Clean Energy, Energy Efficiency, and Low-Income Assistance programs and connect public on available services.
- Recruited volunteers and developed training modules, protocols, monthly schedules and assignments for volunteer staff.
- Modeled respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Political Science
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2004
Master of Public Administration - Human Resources Management
Rutgers, The State University of New Jersey
Newark, NJ01.2007
Skills
- Promotion Coordination
- Equal Employment Opportunity (EEO)
- Applicant Qualification
- Industry-Specific HR Regulations
- Americans with Disabilities Act (ADA)
- Performance Appraisal
- Employment Data Tracking
- Organization Representation
- Leave of Absence Transitions
- Employee Hiring
- Affirmative Action Guidelines
- Termination Documentation
- Customer Satisfaction
- Transfer Coordination
- Employment Recordkeeping
- Human Resources Management Systems
- Grievance Arbitration
- Policy and Procedure Writing
- New Hire Orientation
- Confidential Records Management
- In-Person and Telephone Interviewing
- Harassment Investigation
- Policy Interpretation
- Retention Program Development
- Work Complaint Handling
- Management Consulting
- Eligibility Determinations
- Information Protection
- Time Tracking and Payroll Administration
- Compensation Structuring
- Benefits Administration
- Analytical and Critical Thinking
Public Service
Vice President, Teaneck Board of Education (2008-Present)
Vice Chair, Teaneck Democratic Municipal Committee
Lifetime Member, Girl Scouts USA
Timeline
Senior Staff Representative
Communications Workers Of America, Local 1037
05.2014 - Current
Community Outreach Manager
NJ Board Of Public Utilities
09.2004 - 05.2008
Bachelor of Arts - Political Science
Rutgers, The State University of New Jersey
Master of Public Administration - Human Resources Management
Rutgers, The State University of New Jersey
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