Summary
Work History
Education
Skills
Skills
Timeline
Generic

Victoria Frimpong

Roslindale,MA

Summary

Organized and efficient Data Entry Clerk with five years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.

Work History

shift supervisor lead pharmacy technician

CVS pharmacy
  • Compiling staff rotes, dealing with leave requests and arranging cover when necessary
  • Planning workloads, allocating tasks and monitoring progress against targets
  • Briefing their teams on new initiatives, changes to targets and company news
  • Maintaining safety standards, conducting risk assessments, ensuring staff have adequate first aid and fire safety training
  • Recruiting, training and helping staff reach their professional development goals
  • Devising work schedules and implementing deadlines
  • Ensuring that quality standards are upheld
  • Providing customer care for and making sure customer leaves the store happy

Data Entry Clerk

Santander Bank Us
  • Scanned documents and saved in database to keep records of essential organizational information
  • Entered numerical data into databases with speed and accuracy
  • Identified data entry errors and reported to necessary departments
  • Completed data entry tasks with accuracy and efficiency
  • Organized, sorted and checked input data against original documents
  • Drafted reports for upper management as directed
  • Tracked and maintained records for my department

Customer Service Representative

Kamara Construction Limited
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers
  • Regularly exceeded daily sales and product add-on quotas
  • Recommended products to customers, thoroughly explaining details
  • Responded to customer requests for products, services and company information
  • Communicated with vendors regarding backorder availability, future inventory and special orders
  • Provided information regarding charge accounts and loyalty programs

Education

Associate - Cyber Security

Southern New Hampshire University
Hooksett, NH
05.2026

Bachelors - Accounting

University of Professional Studies - Ghana
05.2011

CYBER SECURITY NIST INFORMATION SECURITY

ROCKCYBER
Boston, MA
09.2023

High School Diploma -

Dormaa Senior High - Ghana
05.2007

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Inventory control and record keeping
  • Safety understanding
  • Operations Management
  • Safety awareness
  • Conflict resolution techniques
  • Schedule Management

Skills

Beth Israel Pharmacy Direct, 03/27/24 to date, Renew route/maintenance medication request trough text messaging, fax, patient site, E-prescription for patient. Manages the administrative responsibilities of faxing, filling, mailing and documenting status in medical record of non -electronically routable prescriptions, Responds efficiently to formulary and medication assistance program inquires and, Prioritizes effort to address needs effectively and safely, Assist with medication reconconsiliation, Assist with transaction of care, Investigate and resolves prescriptions issues and communicate with patient providing clarification on directions for prescriptions, Calling and emailing clinics to process prior authorizations

Timeline

shift supervisor lead pharmacy technician

CVS pharmacy

Data Entry Clerk

Santander Bank Us

Customer Service Representative

Kamara Construction Limited

Associate - Cyber Security

Southern New Hampshire University

Bachelors - Accounting

University of Professional Studies - Ghana

CYBER SECURITY NIST INFORMATION SECURITY

ROCKCYBER

High School Diploma -

Dormaa Senior High - Ghana

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Victoria Frimpong