Victoria Funk
Jacksonville,NC
Summary
Highly driven and dedicated professional with a strong work ethic and a passion for achieving success. Known for consistently exceeding expectations and delivering exceptional results. Motivated by challenges and thrives in fast-paced environments. Adept at managing time and resources effectively to meet deadlines. Committed to continuous learning and growth, always seeking new opportunities to expand skills and contribute to team success.
Overview
11
11
years of professional experience
Work History
Branch Manager
Carolina Home Medical
05.2024 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
CMA
JCMC Allergy
10.2020 - Current
- Answering phones, taking clinical calls and questions, checking voicemails for multiple clinics; Complete paperwork and filing for patient charts in a timely and orderly manner; Complete and input intake and confidential patient information; Assisting other departments and duties as needed
Respiratory CSR
Carolina Home Medical
01.2014 - 09.2020
- At Carolina Home Medical I would Oversee store respiratory department and respiratory set ups; Provide administrative support with the assisting of training new employees, handling customer complaints, chart audits, and monitoring financials for profit/loss; Committed to improving efficiency company wide by also assisting in Morehead with store clean up and new employee training on multiple occasions; Back up responder to the company website for contact and quote requests
Education
Clinical Medical Assistant - undefined
Miller Motte College
Jacksonville, NC09.2021
Diploma -
Richlands High School
Richlands06.2010
Skills
- Strong customer service and multi-tasking skills with the ability to simultaneously manage various projects and schedules Great team player with a very hard and dedicated work ethic
Timeline
Branch Manager
Carolina Home Medical
05.2024 - Current
CMA
JCMC Allergy
10.2020 - Current
Respiratory CSR
Carolina Home Medical
01.2014 - 09.2020
Clinical Medical Assistant - undefined
Miller Motte College
Diploma -
Richlands High School
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