Victoria Gandara
Las Cruces
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Canes Chicken Fingers
Las Cruces
02.2025 - Current
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Emphasized fast, friendly customer service.
- Provided exceptional customer service at all times.
Personal Shopper
Walmart
Las Cruces
05.2022 - 01.2025
- Tracked inventory levels and restocked items as needed.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Responded promptly to customer inquiries via phone calls or emails.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Tracked customer feedback through surveys or other methods in order to improve services offered.
- Secured and stored items until customer pickup.
- Greeted customers and answered product or service questions.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
Some College (No Degree) - Early Childhood Education
Dona Ana Comunity College
Las Cruces, NMMedical Assistant
Stepful Program
OnlineSkills
- Cashier duties
- Team collaboration
- Customer service
- Problem solving
- Effective communication
- Time management
- Positive attitude
- Attention to detail
- Adaptable to change
- Customer complaint resolution
- Order processing
- Menu knowledge
- Food quality monitoring
- Inventory tracking
Certification
- ccma certificate
Timeline
Crew Member
Canes Chicken Fingers
02.2025 - Current
Personal Shopper
Walmart
05.2022 - 01.2025
Some College (No Degree) - Early Childhood Education
Dona Ana Comunity College
Medical Assistant
Stepful Program