Victoria Gardea
El Paso
Summary
As a licensed cosmetologist with an Xtreme Lashes certification since 2014, I excelled in enhancing client satisfaction and salon revenue through personalized services and upselling at self employed services. Known for exceptional social skills and professionalism, I significantly contributed to repeat business and referrals, showcasing my commitment to excellence and client-focused approach.
Overview
15
15
years of professional experience
Work History
Cosmetologist
Self Employed Services
01.2010 - Current
- Specializing in eyelash extensions and makeup applications.
- Xtreme Lashes certified lash stylist since 2014.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized lash extensions and makeup services based on individual needs and preferences.
- Contributed to the salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Cosmetology - Beauty Industry
Paul Mitchell The School
Nashville, TN08.2010
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Professionalism and ethics
- Product knowledge
- Salon management
Accomplishments
• Mercedes Benz Fashion Week - hair and makeup artist.
• Won Top 5 Lash Techs in El Paso, TX
• Editorial Wedding Photoshoot - makeup artist.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cosmetologist
Self Employed Services
01.2010 - Current
Cosmetology - Beauty Industry
Paul Mitchell The School
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