Summary
Overview
Work History
Education
Skills
Awards Membership
Affiliations
Accomplishments
References
Timeline
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Victoria Ghaabidhukira Kayingo

Elizabethport,NJ

Summary

A recent graduate with excellent administrative support, team player, fundraising, research, technical, and problem-solving skills. I am detail-oriented, organized, highly -motivated to learn new concepts quickly and to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills are my priority.

Overview

12
12
years of professional experience

Work History

Amazon Delivery Driver

JSR Logistics
, NJ
12.2022 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Home Health Aide

BAYADA Assistive Care
01.2017 - Current
  • Assisted with personal care activities, such as bathing, dressing, grooming, and maintained clean and well-organized environment for client happiness and safety.
  • Answered patient calls promptly, providing assistance and referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Monitored vital signs such as temperature, pulse rate, blood pressure, and Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Engaged patients in recreational activities such as reading books or playing games.

Student Researcher

Kean University
Union, NJ
01.2019 - 01.2021
  • Conducted interviews with key stakeholders to gain insights into their experiences or views.
  • Recorded and developed reports on data collected from studies.
  • Participated in focus groups to obtain feedback from participants about the effectiveness of programs or services.
  • Performed statistical analysis on data and results, identifying and utilizing appropriate techniques.
  • Assisted in the development of research projects and proposals.

U.S. Census Bureau

08.2020 - 10.2020
  • Enumerator position, I verified addresses, and conducted census surveys.

Church Volunteer Worker

All nations Church
Elizabeth, NJ
01.2012 - 01.2017
  • Served on the women committee where I enhanced relationships and businesswomen empowerment strategies through outreach activities.
  • Successfully held empowerment quarterly meetings.
  • Mentoring Young girls for career development.
  • Assisted with fundraising efforts by soliciting donations from church members and the local community.
  • Assisted in creating a database of contact information for all current and potential members of the congregation.

Education

Master of Public Administration - Public Administration-Non-Profit Management

Kean University
Union, NJ
01-2021

Bachelor of Development Studies -

Makerere University
Kampala, Uganda
07-2006

Skills

  • Customer care services
  • Handling call services
  • Interpersonal, oral, and written communication
  • Progress Documentation
  • Problem solving and self motivation
  • Management, leadership, and a team player
  • Data analysis
  • Computer Knowledge (Microsoft Word, Microsoft Office Excel, Database, PowerPoint, Publisher, and Internet)
  • Social Media handling (Facebook, Instagram, WhatsApp, LinkedIn, YouTube)
  • Schedule Management
  • Compassionate Client Care
  • Care Plan Management
  • Case Management Experience
  • Knowledge of State Regulations
  • Quality Program Protocols
  • New Jersey Driver's License
  • Language (Proficient in English, Lusoga and Luganda, and basic Kiswahili)

Awards Membership

  • Honors Society at Kean University, 2019-01-01, Current
  • Member of Kean University Public Administration Association, 2019-01-01, Current

Affiliations

  • Reading and exploring
  • Exercising and sports

Accomplishments

  • Served as a secretary for Kean University Public Administration Chapter for 2 years, (2021-2022)
  • Member of Honors Society at Kean University 2019-Current.
  • Membership of Kean University Public Administration Chapter since2019- Current.

References

References available upon request.

Timeline

Amazon Delivery Driver

JSR Logistics
12.2022 - Current

U.S. Census Bureau

08.2020 - 10.2020

Student Researcher

Kean University
01.2019 - 01.2021

Home Health Aide

BAYADA Assistive Care
01.2017 - Current

Church Volunteer Worker

All nations Church
01.2012 - 01.2017

Master of Public Administration - Public Administration-Non-Profit Management

Kean University

Bachelor of Development Studies -

Makerere University

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Victoria Ghaabidhukira Kayingo