Victoria Gibson

Sales Associate - Store # 0720 (September 2022)

• Efficiently operate the cash register to process customer transactions.
• Welcome each customer upon entry.
• Interact with customers to address inquiries and fulfill their requests.
• Utilize time management skills to replenish front-end merchandise as needed, ensuring regular rotation to prevent outdated products. Restock cigarettes as required.
• Maintain a tidy checkout area and complete daily side tasks prior to the end of the shift.

Promotion - Lead Sales Associate (January 2023)

• Timely restock of products throughout the store while adhering to company standards. Adjust inventory counts as necessary.
• Facilitate training for new employees as required.
• Open the store, ensuring all opening procedures are followed, to ensure smooth operations.
• Handle store closing duties, including cash management, deposits, and paperwork with efficiency.
• Promptly resolve customer concerns while upholding exceptional service standards.
• Receive vendors when needed, and file invoices accurately.
• Lead cross-training initiatives within the team to enhance versatility and overall performance.
• Execute planograms and merchandising layouts in accordance with company specifications.
• Manage daily operations to promote a smooth workflow and high efficiency.

Promotion- Perishables Manager - (June 2023)

• In addition to previous responsibilities, ensure coolers are rotated, stocked, and maintained in a clean condition.
• Conduct weekly fresh inventory checks and make necessary adjustments to stock levels.
• Utilize START platform to complete required daily and weekly compliance tasks.
• Complete Computer-Based Learning (CBL) modules as required to support cross-training efforts.

Transfer - Position Change to Assistant Store Manager - Store # 17396 (April 2024)

• Assist the Store Manager in daily operations to meet store requirements effectively.
• Fulfill Store Manager responsibilities in their absence.
• Support scheduling and time sheet approvals as needed.
• Ensure inventory accuracy through company resources and adherence to weekly compliance tasks.
• Create a positive work environment, promoting staff development and satisfaction.
• Address customer concerns promptly, enhancing overall shopping experience.

Position Change - Retail Support Specialist (January 2025)

• Travel to stores within the District to assist with an assortment of tasks, dependent upon the locations needs.
• Assist with yearly Inventory preparation, and control.
• Purge impacted receiving rooms.
• Restore sales floor to Company standard, by implementing Monthly Activity Guide, along with other company resources provided.
• Corroborate with District Manager for weekly assignments, and to address any issues that arise.

• Streamlined assembly line operations to consistently exceed daily production targets ahead of schedule.
• Ensured adherence to safety protocols through comprehensive training.
• Maintained cleanliness in fast-paced environment, enhancing operational flow.

• Organize dairy coolers, boosting product visibility and customer satisfaction.
• Implemented inventory system, reducing waste and ensuring freshness.
• Ensured compliance with food safety standards through regular quality inspections.
• Collaborated on planogram setups, optimizing shelf space utilization.
• Assisted in pick-up order fulfillment, enhancing daily operations.

• Assembled components precisely, ensuring high quality and efficiency.
• Conducted quality checks, improving product reliability.
• Maintain clean workstations, enhancing safety and operations.
• Collaborated with team to enhance productivity and consistently exceed established targets and deadlines.

• Collaborated with servers ensuring smooth service and high customer satisfaction.
• Managed grill, maintaining quality and reducing order times for efficient operations.
• Adhered to food safety standards, achieving excellent health inspection results.
• Consistently prepared appealing dishes, enhancing customer satisfaction.

• Ensure food quality by following recipes, reducing waste with inventory checks.
• Exceeded cleanliness standards, boosting safety compliance.
• Managed stock levels efficiently, ensuring consistent supply.