Victoria Gildone
Strongsville
Summary
Professional administrative specialist with proven track record in supporting executive teams and managing office operations. Known for exceptional organizational skills and ability to adapt quickly to changing priorities. Valued for collaborative approach and commitment to achieving team objectives.
Overview
6
6
years of professional experience
Work History
Staff Assistant- Enrollment Team/Registrar's Office
Lorain County Community College
06.2022 - Current
- In charge of receiving and inputting information into students' accounts accurately and effectively.
- Answers a variety of questions for students regarding their records over phone, e-mail, and in-person.
- Handles and processes incoming mail, sending it to the correct departments if necessary
- Assists with a variety of clerical tasks around the office, including making copies, scanning information, data entry, etc.
- Assists fellow staff members with their duties as needed.
AmeriCorps Student Resource Center Coordinator
Lorain County Community College
08.2020 - 08.2022
- Excelled in training new volunteers and employees
- Pioneered the Commodore Career Closet, which is a resource that provides two business casual outfits to students and alumni at Lorain County Community College for no cost
- Led projects such as the Commodore Career Closet, several food and clothing drives, and starting up the LGBTQ+ Support club
- Demonstrated strong communication skills from interacting with individuals in need
Student Worker
Lorain County Community College
06.2019 - 08.2020
- Showed kindness and compassion when speaking to clients over the phone and in-person
- Trained to properly store shelf-stable food as well as produce and freezer items
- Lifted and moved heavy boxes daily
Education
Bachelor of Arts - Psychology
Cleveland State University
Cleveland, OH05.2023
Skills
- Customer Support Proficiency
- Detail-Oriented Data Management
- Expertise in Phone System Operation
- Administrative Assistance Expertise
- Strategic Troubleshooting
- Effective Team Collaboration
- File System Administration
- Critical Analysis
Timeline
Staff Assistant- Enrollment Team/Registrar's Office
Lorain County Community College
06.2022 - Current
AmeriCorps Student Resource Center Coordinator
Lorain County Community College
08.2020 - 08.2022
Student Worker
Lorain County Community College
06.2019 - 08.2020
Bachelor of Arts - Psychology
Cleveland State University
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