Victoria Giorgi
West Warwick,RI
Summary
Professional attendant prepared for this role with focus on delivering excellent customer service and efficient operations. Skilled in maintaining clean and safe work environment, supporting team collaboration, and adapting to changing needs. Reliable and capable of handling various tasks including cash handling and customer assistance.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Personable and attentive with natural talent for creating welcoming environments. Knowledge of customer service principles and hair care techniques, complemented by strong organizational and time management skills. Committed to enhancing client satisfaction and supporting salon operations.
Overview
2
2
years of professional experience
Work History
Best Way Gas Station
Bestway
10.2023 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Hair Salon Assistant
Felica Fisher
08.2023 - 11.2024
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
Agawam Country Club
Resturant
04.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
GED -
Pilgrim High School
Warwick, RI01-2024
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Cash handling
- Flexible schedule
- Fuel safety
- Cleanliness and hygiene
- Lottery ticket sales
- ID verification
- POS systems
- Menu recommendations
- Order accuracy
- Menu memorization
- Memory retention
- Professional appearance
- Up-selling products
- Social media promotion
Timeline
Best Way Gas Station
Bestway
10.2023 - Current
Hair Salon Assistant
Felica Fisher
08.2023 - 11.2024
Agawam Country Club
Resturant
04.2023 - 09.2023
GED -
Pilgrim High School
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