Victoria Goggins
Hampton,GA
Summary
Dynamic leader with a proven track record at Sudo as well as Convergient, enhancing operational efficiency and customer satisfaction through expert waste management and exceptional team leadership. Excelled in implementing advanced cleaning protocols and safety standards, significantly improving workspace quality. Skilled in multitasking and fostering teamwork, consistently achieving goals with high-quality standards.
Overview
6
6
years of professional experience
Work History
Environmental Services Supervisor
Sudo
01.2019 - Current
- Achieved high customer satisfaction ratings by consistently meeting or exceeding expectations for cleanliness and appearance of facilities.
- Increased staff productivity through effective scheduling, performance evaluations, and continuous feedback.
- Guaranteed timely completion of tasks with strict adherence to established quality standards.
- Organized team meetings to discuss goals, progress updates, challenges faced during projects or tasks assigned.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Warehouse Manager
Convergient
08.2022 - 12.2023
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Streamlined warehouse operations, leading to more efficient inventory management system by implementing advanced software solution.
Education
High School Diploma -
Henry County High School
Mcdonough, GA06.2006
Skills
- Troubleshooting abilities
- Trash Collection
- Waste disposal
- Chemical Handling
- Protocol understanding
- Hygiene standards
- Custodial services skills
- Checking supplies
- Team Guidance and Motivation
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Cleaning techniques
- Team Leadership
- Effective Communication
Timeline
Warehouse Manager
Convergient
08.2022 - 12.2023
Environmental Services Supervisor
Sudo
01.2019 - Current
High School Diploma -
Henry County High School
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