Victoria Gomez
Clovis,NM
Summary
Bartender Shift Manager experienced in hospitality and banking. Achieved customer loyalty and operational efficiency through team training, cash handling accuracy, and effective communication. Focused on driving technological advancements and optimizing processes to enhance productivity and team success.
Overview
13
13
years of professional experience
Work History
Bartender
Oasis Bar and Grill
01.2026 - 09.2026
- Crafted cocktails to enhance guest experience, beer, and wine following recipe standards and guest preferences.
- Executed order processing efficiently to ensure timely service accurately using POS system and handled cash transactions.
- Refilled liquor and bar supplies to maintain service readiness, garnishes, and bar supplies to support efficient service.
- Served high customer volumes during special events, nights, and weekends.
- Monitored alcohol consumption and followed responsible service guidelines.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Head Bartender
The Rails
10.2025 - 01.2026
- Trained new bartenders on cocktail recipes, POS procedures, and service standards.
- Maintained inventory levels and restocked liquor, beer, wine, and garnishes.
- Enforced cleanliness standards across bar stations, glassware, and service areas.
- Coordinated with servers and kitchen staff to support smooth floor service.
- Prepared classic and signature cocktails with consistent portioning and presentation.
Bartender Shift Manager
Red Door on Main
04.2024 - 07.2025
- Supervised bartending shifts, maintaining smooth service and consistent guest satisfaction.
- Trained team members on drink recipes, POS procedures, and service standards.
- Enforced liquor compliance, age verification, and responsible service practices.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Bartender
Koe Wetzels Riot Room
08.2023 - 03.2024
- Provided friendly and attentive bar service, ensuring customers were served promptly.
- Communicated with kitchen staff to coordinate food and drink orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Server/Bartender
Ojos Locos Sports Cantina
05.2017 - 08.2023
- Helped management plan and serve bar menu exceeding customer expectations.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Trained new servers and bartenders on POS procedures, guest service standards, and high-volume workflow
- Managed drink and food orders accurately while maintaining fast-paced service during peak rushes
Bank Teller
Nusenda Credit Union
08.2018 - 07.2019
- Processed deposits, withdrawals, transfers, and loan payments with accuracy and efficiency.
- Balanced cash drawer daily, resolving discrepancies and maintaining secure cash controls.
- Assisted members with account inquiries, transaction support, and service requests.
- Promoted credit union products and services aligned with member needs.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Event Staff/Server/Barback
Spectra/Clovis Civic Center
01.2017 - 06.2017
- Coordinated banquet and event service, ensuring timely food and beverage delivery throughout venue operations.
- Communicated with kitchen and event staff to maintain smooth service flow and accurate order execution.
- Anticipated guest needs and resolved service issues promptly to support positive event experiences.
- Set up, maintained, and broke down dining areas according to event layouts and service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adapted quickly to changing event requirements while maintaining professionalism and consistent service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Bank Teller
Citizens Bank Of Clovis
09.2016 - 06.2017
- Verified identification and documentation to support compliant account transactions.
- Resolved complex teller issues while reinforcing compliance, accuracy, and service quality.
- Coordinated branch workflow during peak periods to maintain fast, accurate member service.
- Trained new tellers on transaction procedures, cash handling, and service standards.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks.
Crew Member
Bahama Bucks
02.2014 - 09.2016
- Delivered friendly customer service while resolving guest questions and concerns
- Opened and closed store sections, ensuring readiness, organization, and smooth shift transitions.
- Prepared shaved ice, smoothies, and beverages following standardized recipes
- Maintained availability of toppings and syrups for efficient operations
- Supported team workflow by coordinating order flow during busy periods
- Trained new crew members on service standards and station procedures
- Operated point-of-sale system, processed payments, and balanced cash drawer at shift close.
Car Hop/Drive Thru/Ice Cream Station/Drink Station
Sonic
05.2013 - 02.2014
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
CNA - Nursing
Clovis Community College
Clovis, NM05-2021
High School Diploma -
Clovis High School
Clovis, NM05-2015
Skills
- Customer service
- Multitasking expertise
- Clear and effective communication
- Customer engagement
- Mixology techniques
- Dependable service
- Team player attitude
- Attention to detail
Affiliations
- Clovis High Plains Rotary-Stundet Ronarian
Timeline
Bartender
Oasis Bar and Grill
01.2026 - 09.2026
Head Bartender
The Rails
10.2025 - 01.2026
Bartender Shift Manager
Red Door on Main
04.2024 - 07.2025
Bartender
Koe Wetzels Riot Room
08.2023 - 03.2024
Bank Teller
Nusenda Credit Union
08.2018 - 07.2019
Server/Bartender
Ojos Locos Sports Cantina
05.2017 - 08.2023
Event Staff/Server/Barback
Spectra/Clovis Civic Center
01.2017 - 06.2017
Bank Teller
Citizens Bank Of Clovis
09.2016 - 06.2017
Crew Member
Bahama Bucks
02.2014 - 09.2016
Car Hop/Drive Thru/Ice Cream Station/Drink Station
Sonic
05.2013 - 02.2014
CNA - Nursing
Clovis Community College
High School Diploma -
Clovis High School