Victoria Grumman

Building beer displays in grocery stores, rotating product, stocking coolers, interacting with customers and managers.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Formulated policies and procedures to streamline operations.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
• Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
• Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
• Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
• Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
• Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
• Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
• Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.

• Developed strong relationships with vendors for timely delivery of fresh ingredients, maintaining optimal inventory levels for uninterrupted service.
• Led cross-functional teams during peak hours to ensure seamless coordination between front-of-house and kitchen staff for optimal customer satisfaction.
• Participated in ongoing industry training workshops and conferences, staying updated on the latest trends and best practices to continually improve personal performance.
• Promoted sustainability practices within the workplace by incorporating locally sourced ingredients into daily specials whenever possible.
• Enhanced kitchen operations by implementing effective inventory management strategies and reducing food waste.
• Mentored junior food specialists, sharing valuable insights and techniques to enhance their skills and overall professional development.
• Maintained inventory of food supplies and ingredients by conducting regular stocktakes, ordering low-stock items and frequently updating inventory lists.
• Trained new employees in essential food handling techniques, safety protocols, and company procedures, ensuring consistent performance standards.
• Used sensor-based thermometers to track temperatures in holding areas, refrigerators and food preparation spaces to reduce risk of spoilage and protect against food-borne illnesses.