Victoria Guerrero
Kyle,TX
Summary
Adaptable and enterprising Shift Lead with a strong industry background and demonstrated expertise in team building and leadership. A skilled problem-solver, consistently providing support to colleagues as required. Recognized for effectively overcoming challenges and implementing creative solutions to achieve organizational success.
Overview
1
1
year of professional experience
Work History
Shift Lead
Freebirds World Burritos
05.2023 - Current
- Promoted to Shift Lead within six months of starting as a crew member
- Responsible for overseeing staff during shifts, ensuring quality service, and managing operational tasks
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept a fun and positive attitude to motivate fellow coworkers.
Education
Associate's Degree - Psychology
Austin Community College
09.2024
High School Diploma -
Lehman High School
05.2023
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Leadership and team management
- Customer service and problem-solving
- Time management and multitasking
- Strong communication and interpersonal skills
Awards
National School Color Guard Award, Awarded for being captain for 2 years and in the program for 4 years.
Hobbies
- Spending time with friends and family
- Video Games
- Art
Timeline
Shift Lead
Freebirds World Burritos
05.2023 - Current
Associate's Degree - Psychology
Austin Community College
High School Diploma -
Lehman High School
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